Discover the Global Impact of NetSuite 360's Enhanced Interface
Explore the global rollout of NetSuite 360's redesigned interface with new dashboards and updated payment methods.
NetSuite 360 has undergone a significant redesign, and it's now available to users worldwide. This upgraded version brings a streamlined interface alongside two freshly introduced dashboards that cater to a wider range of account management needs. Let's delve into these new features and understand how they can enhance your NetSuite experience.
NetSuite 360 Dashboard
The NetSuite 360 Dashboard is central to managing multiple aspects of your NetSuite account efficiently. It allows users to:
- Review and manage NetSuite cases, enhancements, and issues.
- Update the support dashboard for real-time insights.
- Access the Action Items and Notifications portlet: This tool is essential for staying updated with product change notifications sent to your account's primary contact. However, note that if you've opted out of notifications, you might miss some important updates here.
- Customize account preferences according to your needs.
- Engage with SuiteIdeas for sharing and discovering innovative solutions.
- Manage NetSuite email subscriptions and add authorized support contacts.
- View and manage details regarding your Advanced Customer Service or Learning Cloud Support subscriptions.
Financial Dashboard
This new dashboard offers a comprehensive view of your financial interactions with NetSuite. Here's what you can do:
- View and pay NetSuite invoices efficiently.
- Manage multiple payment methods within a single interface.
- Update your billing and shipping addresses, as well as your primary contact details.
- Download critical financial documents essential for recordkeeping and audits.
- Directly contact the NetSuite Collections team for assistance.
For U.S.-based users, the updated interface now supports domestic ACH payments and credit card payments in non-USD currencies, broadening financial flexibility.
Additional Features
Apart from these dashboards, NetSuite 360 includes enhanced tabs like:
- Advanced Customer Support Dashboard: For reviewing ACS cases and subscription details.
- Privacy and Compliance Dashboard: Essential for accessing key compliance documents and forming compliance requests.
- Multi-Language Support: Providing case support in several languages including English, Chinese, French, German, Japanese, Latin American Spanish, and Portuguese.
Key Takeaways
- The redesigned interface of NetSuite 360 is now globally available, offering improved dashboards and services.
- NetSuite 360 Dashboard focuses on streamlining case management and notifications.
- Financial Dashboard enhances financial transaction oversight and management.
- U.S. users benefit from added payment flexibility with ACH and multi-currency options.
- Enhanced dashboards cater to compliance and support needs, offering robust and versatile solutions.