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External Link Validity Period in NetSuite 2025.2

External Link Validity Period preference enhances security in NetSuite 2025.2 by expiring links and requiring re-authorization.

·2 min read·From NetSuite Release Notes PDF

Starting in NetSuite 2025.2, the External Link Validity Period preference has been introduced in the Support Preferences settings. This new feature allows administrators to set a validity period for external links, enhancing security measures and ensuring that access to sensitive content is better controlled.

Key Changes and Features

  • Link Expiration: When an active link expires, external users will be automatically prompted to generate a new link upon attempting to access the page. This ensures that access is not granted indefinitely, which can pose security risks.
  • Updated Behavior for Case Access: Alongside this change, there has been an update on how users grab cases. It is no longer possible to right-click or Ctrl-click the Grab link to open cases in new tabs or windows. This adjustment is designed to ensure that users interact with the platform in a secure and expected manner.

Importance of the Change

This enhancement is crucial for administrators who manage external user access within the system. With better link management, organizations can protect sensitive information and manage client interactions more effectively. Setting a specific validity period can help maintain compliance with security policies and reduce potential vulnerabilities.

Configuration Steps

To configure the External Link Validity Period preference:

  1. Navigate to Setup > Support > Preferences.
  2. Locate the External Link Validity Period option.
  3. Set the desired length of time (in weeks) for which external links will be valid.
  4. Save your changes to apply the settings.

Who This Affects

  • Administrators: Responsible for modifying system settings to enhance security.
  • Support Teams: Will need to educate external users about the new link expiration process.
  • External Users: Must be aware that they will need to generate new links periodically to access needed resources.

Key Takeaways

  • The External Link Validity Period preference improves security by ensuring links are not valid indefinitely.
  • Administrators can set customizable validity periods for better control.
  • Users must regenerate links upon expiry, enhancing awareness of security practices.
Source: External Link Validity Period (in Weeks) preference in Support Preferences. — NetSuite Release Notes PDF. This article was generated from official Oracle documentation and enriched with additional context and best practices.

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