Harnessing Intelligent Item Recommendations in NetSuite 2026.1: A Developer's Guide

Explore NetSuite 2026.1's enhanced Intelligent Item Recommendations for optimized e-commerce performance.

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The release of NetSuite 2026.1 introduces key advancements in its Commerce Sales and Marketing suite, particularly emphasizing the Intelligent Item Recommendations (IIR) feature. Designed to enhance e-commerce strategies, these enhancements provide tactical tools for developers and administrators to refine user experiences, drive conversions, and enhance revenue projections.

Intelligent Item Recommendations CRM Conversion Workbook

One of the pivotal updates in this release is the Intelligent Item Recommendations: CRM Conversion Workbook. This workbook is a powerful entity for analyzing conversions influenced by IIRs. With its three distinct views, developers can now:

  • Recommendation Conversions Table: Insightfully break down IIR-related conversions by key fields such as date, scenario, employee, customer, transaction, etc.
  • Estimated Revenue Table: Obtain a condensed view of estimated revenues derived from IIR-triggered transactions.
  • Daily Estimated Value Area Chart: Visualize aggregated revenue trends over the past month through comprehensive graphical representation.

Note: The CRM Conversion Workbook is founded on the new Intelligent Item Recommendations: CRM Conversion dataset, which broadens the scope through detailed transaction line tracking and versatile filtering options.

Customizing Intelligent Item Recommendations

NetSuite 2026.1 further empowers administrators with the ability to customize how IIR results are displayed. You can tailor the columns visible in the recommendation results, enabling a more targeted approach to data presentation and decision-making.

Filtering by Available Items

The ability to filter items by availability is another noteworthy enhancement. This feature allows developers to restrict IIR data to only those items that are currently in stock, thus providing a more reliable resource pool from which to generate recommendations. By engaging this option, you ensure that sales orders, estimates, and opportunity records reflect only viable and ready-to-ship items.

UI Enhancements with Redwood Theme

The latest release also introduces UI updates powered by the Redwood Theme. This design enhancement ensures a more intuitive and visually appealing interface, improving the user experience across various NetSuite commerce platforms.

Key Takeaways

  • The CRM Conversion Workbook provides deep insights into the impact of IIRs on transaction conversions and revenue.
  • Enhanced customization options allow you to tailor IIR results for more effective decision-making.
  • The 'filter by available items' feature ensures data relevancy and accuracy in sales-related workflows.
  • User experience is elevated with the new Redwood Theme, supporting more engaging and accessible interactions.

Explore these features to fully leverage the capabilities of NetSuite 2026.1 for optimized e-commerce performance.

Source: Commerce — Oracle NetSuite Help Center. This article was generated from official Oracle documentation and enriched with additional context and best practices.