Mastering NetSuite's Narrative Insights: Enable and Disable with Ease

NetSuite's Narrative Insights feature, enabled by default, acts as a powerful tool for transforming data into compelling narratives, aiding decision-makers with insights that go beyond mere numbers. However, managing this feature effectively for your organization can significantly enhance or reduce the flow of information depending on your needs.

Understanding Narrative Insights

Narrative Insights utilizes generative AI capabilities to provide contextually enriched reports and dashboards in NetSuite. It is particularly useful for users in supported locations and languages, making use of large language models (LLMs) tailored to specific regional and linguistic requirements. This empowers businesses to make more informed decisions by showcasing data in an easily interpretable format.

How to Enable or Disable Narrative Insights

Administrative control over Narrative Insights is straightforward. To customize whether this feature is active in your account, follow these steps:

Navigate to Setup > Company > AI > AI Preferences within NetSuite.
On the AI Preferences page, proceed to the Narrative Insights subtab.
Within this subtab, adjust the settings:
- To disable Narrative Insights, clear the Enable Narrative Insights checkbox.
- To enable it, simply check the box.
Ensure to Save changes to confirm your configuration.

Note: These settings are pertinent to the account level and may be influenced by other factors like role permissions and regional infrastructure setups.

Considerations

Before making adjustments:

Check if the Oracle Cloud Infrastructure Generative AI service is configured for your region.
Confirm your language settings to ensure compatibility with the LLMs used by NetSuite.
Review user role permissions as these can affect feature accessibility.

Regional and Language Factors

Narrative Insights, along with other Generative AI features in NetSuite, is subject to availability based on:

Regional support: Including locations like the US, UK, EU, Australia, and others.
Language support: Primarily English, with other system-supported languages available in different regions.

For an exhaustive list of supported regions and detailed language settings, reference NetSuite documentation on generative AI availability.

Key Takeaways

Narrative Insights bridges data and storytelling, crucial for insightful decision-making.
Administrative toggles allow enabling/disabling of Narrative Insights as needed.
Regional infrastructure and language support play a critical role in feature availability.
Adjusting Narrative Insights requires verification of role-based permissions and geographic configurations.