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SuiteCommerce InStore Updates in NetSuite 2025.2

SuiteCommerce InStore in NetSuite 2025.2 introduces backend enhancements with no visible changes at the POS.

·2 min read·From NetSuite Release Notes PDF

What's New in SuiteCommerce InStore for NetSuite 2025.2

Starting in NetSuite 2025.2, SuiteCommerce InStore (SCIS) adopts a phased release process for managed-bundle upgrades. This structured rollout allows different customer groups to receive updates at staggered times, ensuring a smoother transition and accommodating various customer needs.

Phased Release Process

  1. Customer Group Notifications:

    • As part of this process, administrators who set up for customers within a specific phased group will receive email notifications.
    • These notifications detail when the relevant upgrade will happen, aiming to keep users informed and ready for the changes.

  2. Contacting Support:

    • If there are queries regarding the availability or specifics of the SCIS 2025.2 upgrade, organizations can reach out to their account representative or NetSuite Customer Support for assistance.

Enhancements and Improvements

While the 2025.2 release of SCIS does not present any new features or functional changes noticeable at the point-of-sale (POS), it is essential to note that it includes critical improvements and bug fixes that occur in the background. These modifications help ensure that processing is more efficient and reliable, thus enhancing the overall user experience in daily operations.

Best Practices

  • Stay Updated: Ensure that your organization subscribes to notifications for timely updates on the phased rollout for SCIS.
  • Engage with Support: If any issues arise during or after the upgrade, leverage customer support to address concerns promptly.

Who This Affects

  • Administrators: Directly involved in managing the upgrades and customer notifications.
  • Developers: Those working on integrations or customizations may need to understand the backend improvements to modify their applications accordingly.
  • Retail Staff: Although no visible changes will occur at the POS, understanding the backend improvements can help in addressing customer queries if issues arise.

Key Takeaways

  • SuiteCommerce InStore now features a phased release process in NetSuite 2025.2.
  • Administrators will receive notifications about upgrade timings.
  • No new visible features are introduced at the POS in this release.
  • Backend improvements are made to enhance processing efficiency.
  • Engagement with Customer Support is encouraged for any upgrade-related queries.
Source: SuiteCommerce InStore — NetSuite Release Notes PDF. This article was generated from official Oracle documentation and enriched with additional context and best practices.

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