Unlocking NetSuite's Narrative Insights: A Comprehensive Guide

Discover how to leverage NetSuite's Narrative Insights for enhanced report analysis.

·View Oracle Docs

NetSuite's innovative Narrative Insights feature, integrated within the AI Preferences, offers businesses a powerful tool by using generative AI to summarize key report and record data. This not only streamlines the decision-making process but also enhances the efficiency of data comprehension.

Accessing the Narrative Insights Subtab

The Narrative Insights subtab is accessible to users with the Administrator role. It forms part of the AI Preferences under the navigation path: Setup > Company > AI > AI Preferences. Once there, administrators can configure several settings to tailor the usage of Narrative Insights to their business needs.

Key Settings

  • Enable Narrative Insights: Enabled by default, this setting allows businesses to turn the functionality on or off.
  • Enable Narrative Insights for External Roles: This setting is off by default to enhance security. When enabled, roles such as Vendor Center, Shopper, and others can leverage Narrative Insights.
  • Use OCI Credentials for Narrative Insights: Companies can configure this setting for unlimited usage via Oracle Cloud Infrastructure (OCI), bypassing the monthly free usage limits provided by NetSuite.

Managing Usage

NetSuite provides a limited pool of free Narrative Insights each month. Usage statistics can be tracked via a table on the Narrative Insights subtab, detailing:

  • Month: Represents the time period.
  • Usage Limit: Number of free narratives available monthly.
  • Used Quantity: Successful insights generated in the month.
  • Type: Insight type, such as Case Summary or Pricing, with separate quotas.

Note: Usage data is only populated once at least one narrative insight has been successfully generated in a given month.

Best Practices

  • Security First: To mitigate security risks, restrict the access of Narrative Insights to only internal roles unless absolutely necessary.
  • Monitor Usage Regularly: Utilize the usage table to ensure you are making the most of available resources without exceeding limits unexpectedly.
  • Consider OCI: For businesses with high data processing needs, using OCI credentials for unlimited access might be beneficial.

Key Takeaways

  • Narrative Insights provides summaries using AI, enhancing quick data interpretation.
  • It is part of NetSuite’s AI Preferences, accessible to administrators.
  • Controlled via settings for both internal and external user roles.
  • Free monthly usage is available, with options for unlimited access through OCI.

By managing these settings and understanding the usage metrics, businesses can effectively incorporate Narrative Insights into their NetSuite workflow to derive pertinent, actionable insights swiftly.

Source: New Narrative Insights Subtab in AI Preferences — Oracle NetSuite Help Center. This article was generated from official Oracle documentation and enriched with additional context and best practices.