Fulfillable Items with SuiteBilling in NetSuite 2024.2
Fulfillable Items with SuiteBilling now available in NetSuite 2024.2, enhancing subscription management and fulfillment processes.
TL;DR: Starting in NetSuite 2024.2, the Fulfillable Items with SuiteBilling SuiteApp enables users to link fulfillable items to subscriptions, streamlining billing and fulfillment processes for companies offering bundled products, like internet service modems.
What’s New?
The introduction of the Fulfillable Items with SuiteBilling SuiteApp version 1.0.0 in NetSuite 2024.2 provides significant features that enhance the handling of fulfillable items within subscription-based billing scenarios. This improvement is particularly beneficial for businesses that bundle physical products with their services, facilitating a smoother integration between billing and fulfillment functions.
Key Features
With the Fulfillable Items with SuiteBilling SuiteApp, users can:
- Link Fulfillable Items: Easily associate fulfillable items with their relevant service or subscription.
- Sales Order Management: Automatically include fulfillable items in sales orders linked to services or subscription items.
- Detailed Item Information: Capture additional attributes — brand names, colors, serial numbers — to aid in the identification and tracking of items.
- Partial Fulfillment: Break down subscription line items in sales orders into multiple lines for managing partial fulfillments, activations, and returns effectively.
- Email Notifications: Send bulk email reminders for pending activation of subscriptions, ensuring timely follow-ups.
- Dashboard Reminders: Set dashboard alerts for subscriptions due for activation.
- Invoice Customization: Include detailed item information in printed invoices and merge identical items for streamlined billing.
- Update Subscription Records: Automatically adjust the associated subscription in response to returns of fulfillable items or changes in item information for replacements.
These features provide a cohesive experience, ultimately improving operational efficiency for companies handling subscriptions with physical items.
Who This Affects
This update primarily impacts:
- Administrators: Managing SuiteBilling configurations and integrations.
- Developers: Integrating and customizing billing processes related to fulfillable items.
- Accountants: Handling billing and fulfillment records more efficiently.
- Business Owners: Enhancing the customer experience through improved subscription management.
Key Takeaways
- Fulfillable Items with SuiteBilling enhances NetSuite’s capabilities for managing subscription-related fulfillable items starting in version 2024.2.
- The SuiteApp streamlines the billing and fulfillment process, effectively linking services with physical products.
- New features include email reminders, detailed invoicing, and support for partial fulfillment, adding significant value for businesses in subscription services.
- Administrators, developers, accountants, and business owners can leverage these changes for improved efficiency and customer satisfaction.
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