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Amazon SFP Add-On Workflow for NetSuite Integration

Streamline order fulfillment with the Amazon SFP add-on for NetSuite, enabling automated shipping label processing and order tracking.

·2 min read·View Oracle Docs

Starting from the integration of Amazon Seller Fulfilled Prime (SFP) within NetSuite, qualified sellers can directly fulfill Prime orders using their own shipping operations. The NetSuite Connector seamlessly processes SFP orders through a familiar framework used for Merchant Fulfilled Network (MFN) orders, simplifying the management of shipping labels and order fulfillment.

How Does the Amazon SFP Add-On Work?

The Amazon SFP add-on enables users to automate the purchasing of shipping labels from Amazon directly within NetSuite. This process eliminates manual steps and ensures that the cheapest valid shipping option is selected. Here’s a detailed workflow:

  1. Order Retrieval: NetSuite Connector retrieves an SFP order from Amazon.

  2. Label Preparation: The Connector fetches available shipping services based on the order’s shipping locations and costs.

  3. Label Purchase: Upon selection, the Connector purchases a shipping label from Amazon using the identified shipping service ID. The result includes essential shipment data such as shipment ID, tracking number, and a printable shipping label.

  4. Label Processing: The obtained shipping label is processed and synced to a custom field within the sales order in NetSuite.

  5. Final Steps in NetSuite: After syncing the order and label:

    • Access the sales order in NetSuite.
    • Print the shipping label from the designated File Cabinet folder.
    • Ship the item.
    • Mark the order as fulfilled.

Important Considerations

  • The integration requires an additional fee for setup and ongoing operations.
  • The process diverges if the shipping label is printed via Amazon instead of NetSuite. In such cases, once the shipment is processed, the order is marked as completed/shipped in Amazon, meaning no further sync of fulfillment data is necessary.

By implementing the Amazon SFP add-on, users can enhance efficiency and reduce administrative burdens related to shipping and order management within NetSuite.

Key Takeaways

  • The Amazon SFP add-on allows seamless integration for fulfilling Prime orders directly through NetSuite.
  • The process automates shipping label purchases, reducing manual intervention.
  • Users can easily manage the final steps of shipping and order fulfillment within the NetSuite environment.

Frequently Asked Questions (4)

Does the Amazon SFP add-on integration apply to all NetSuite customers?
The integration is specifically for qualified sellers who manage Amazon Seller Fulfilled Prime (SFP) orders using their own shipping operations within NetSuite.
What steps are involved when processing a shipping label through the Amazon SFP add-on?
The process involves retrieving the SFP order, preparing and purchasing the shipping label, processing the label, syncing it to a custom field within the sales order, and finally fulfilling the order in NetSuite.
Are there additional costs associated with using the Amazon SFP add-on in NetSuite?
Yes, there is an additional fee required for both the setup and ongoing operations when using the Amazon SFP add-on for NetSuite integration.
What happens if the shipping label is printed via Amazon instead of through NetSuite?
If the shipping label is printed via Amazon, the shipment is marked as completed/shipped in Amazon, and no further sync of fulfillment data with NetSuite is necessary.
Source: Workflow for Using Amazon SFP Add-On — Oracle NetSuite Help Center. This article was generated from official Oracle documentation and enriched with additional context and best practices.

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