Application Performance Management Tools in NetSuite

Application Performance Management tools help monitor and improve performance across scripts, record pages, and integrations in NetSuite.

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TL;DR Opening

The Application Performance Management (APM) SuiteApp in NetSuite provides tools for monitoring and optimizing the performance of various components such as scripts, record pages, and integrations. It allows administrators to quickly identify performance issues and drill down into logs for troubleshooting.

Overview of APM SuiteApp

The APM SuiteApp is structured to offer different levels of detail based on your specific performance monitoring needs. With features that include data aggregates, summaries, and visualizations, it simplifies identifying individual logs and instances responsible for slow response times. It's crucial to note that the APM tools do not track every script and plug-in executed within your account but focus instead on those that significantly impact performance.

APM Tools Overview

The APM SuiteApp offers various tools that can be accessed via the navigation path Customization > Performance. Here’s a detailed list of the available tools:

APM ToolDescriptionHow to Access
Performance Health DashboardMonitor overall performance-related issues across record pages, scripts, saved searches, and integrations.Customization > Performance > Performance Health Dashboard
Record Pages MonitorIdentify and troubleshoot performance issues specifically on record pages.Customization > Performance > Record Pages Monitor
Page Time SummaryMeasure the performance of user event scripts, client scripts, and workflows.Customization > Performance > Page Time Summary
Page Time DetailsAccess detailed information about specific operations at given dates and times.Customization > Performance > Page Time Details
SuiteScript AnalysisReview performance history and details of scripts executed.Customization > Performance > SuiteScript Analysis
SuiteCloud Processors MonitorAnalyze performance metrics for map/reduce and scheduled script jobs.Customization > Performance > SuiteCloud Processors Monitor
SOAP Web Services AnalysisMonitor performance metrics related to SOAP web services and record processing.Customization > Performance > SOAP Web Services Analysis
REST Web Services AnalysisObserve performance for REST web services operations.Customization > Performance > REST Web Services Analysis
Search Performance AnalysisMonitor and identify issues in multiple saved searches.Customization > Performance > Search Performance Analysis
Search Performance DetailsView detailed performance statistics for each saved search.Customization > Performance > Search Performance Details
Concurrency MonitorTrack peak levels, errors, and data related to web services and RESTlet concurrency.Customization > Performance > Concurrency Monitor

Important Considerations

When utilizing APM tools, keep in mind that performance logs will not be accessible immediately if your NetSuite account has recently transitioned to the new data center on Oracle Cloud Infrastructure (OCI). For the first 29 days post-migration, the displayed metrics will only reflect data collected since the move rather than the previous 30 days.

Who This Affects

The APM tools are primarily beneficial for:

  • Administrators who need to monitor system performance and troubleshoot issues.
  • Developers who are managing scripts and integrations to ensure optimal performance.
  • Business Analysts looking to understand the impact of customizations on account performance.

Key Takeaways

  • The APM SuiteApp provides essential tools for monitoring various account performance aspects in NetSuite.
  • Tools such as the Performance Health Dashboard and Record Pages Monitor help diagnose performance issues succinctly.
  • It's important to be aware of the limitations regarding performance logs during data center transitions.
  • These tools are vital for administrators, developers, and analysts focused on optimizing system performance.

Frequently Asked Questions (4)

How can I access the Performance Health Dashboard in NetSuite 2026.1?
You can access the Performance Health Dashboard by navigating to Customization > Performance > Performance Health Dashboard.
Does the APM SuiteApp provide tools for monitoring script performance?
Yes, the SuiteScript Analysis component allows users to view the history and performance metrics of their scripts for insights into performance degradation.
What data availability issue should I be aware of post-migration to Oracle Cloud Infrastructure?
Performance logs will not be available for the first 29 days after migrating to the new Oracle Cloud Infrastructure data center, as metrics are based on data collected post-migration.
Is there a tool in NetSuite 2026.1 for analyzing the efficiency of saved searches?
Yes, the Search Performance Analysis tool offers insights into the efficiency of saved searches, aiding in troubleshooting potential issues.

Weekly Update History (1)

Account Administrationupdated

Updated the following APM help topics to clarify that the Concurrency Monitor tool only supports integration concurrency: Using the Application Performance Management Tools Monitoring Web Services and RESTlet Concurrency

View Oracle Docs
Source: Using the Application Performance Management Tools Oracle NetSuite Help Center. This article was generated from official Oracle documentation and enriched with additional context and best practices.

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