Campaign Email Address Records in NetSuite 2026.1

TL;DR Opening

Starting in NetSuite 2026.1, the ability to create and validate campaign email address records has been introduced, allowing businesses to manage their email communication more effectively during marketing campaigns. This update enhances how companies set up emails for their campaign initiatives and ensures that all email addresses used are verified for authenticity.

What's New

The introduction of campaign email address records is a significant enhancement for users focused on email marketing. With this new feature, organizations can:

• Create designated email addresses specifically for campaign purposes.
• Validate and authorize these addresses before use, ensuring authenticity.
• Use validated addresses in the From or Reply-To fields of marketing emails.

Steps to Create a Campaign Email Address Record

To create a campaign email address record, follow these steps:

1. Navigate to Setup > Sales & Marketing Automation > Email Addresses > New.
2. On the Campaign Email Address page:
   • Enter the desired email address.
   • Check the Private box if the record should only be visible to the creator.
3. Click Save. An authorization code will be sent to the entered email address.
4. To complete the validation:
   • Go to Setup > Sales & Marketing Automation > Email Addresses.
   • Click Edit next to the email record to be validated.
   • Enter the received authorization code in the Authorization Code field.
   • Note that the authorization code is valid for 24 hours; if expired, use Send New Code to generate another.
   • Click Save again.

Utilizing Validated Campaign Email Addresses

Once an email address has been validated, it can be assigned to email templates as:

• From Address: The email address recipients will see when receiving marketing emails.
• Reply-To Address: The address that will receive responses from recipients.

This feature is essential for ensuring clarity and reliability in campaign communications. After setting up target groups, uploading email templates, and validating email addresses, users can confidently launch their email marketing campaigns.

Related Topics

Familiarize yourself with other important areas related to campaign management, such as:

• Creating Campaign Records
• Working with Email Marketing Templates
• Marketing Preferences
• Campaign Email Domains
• DKIM Settings for Campaigns

Who This Affects

The new campaign email address records feature affects:

• Administrators: Responsible for setting up email addresses.
• Marketers: Creating and managing email marketing campaigns.
• Sales Teams: Engaging with customer responses effectively.

Key Takeaways

• New functionality in NetSuite 2026.1 allows users to create and validate campaign email addresses.
• Validated email addresses ensure authenticity, improving response management.
• Users can assign these addresses for both sending and receiving communication in marketing campaigns.
• The authorization process adds a layer of security for campaign communication.