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Creating Campaign Email Address Records in NetSuite

Create and validate campaign email address records in NetSuite for effective email marketing efforts.

·2 min read·4 views·View Oracle Docs

Campaign email addresses are crucial for managing the From and Reply-to fields in your marketing emails in NetSuite. Proper setup and validation ensure that campaigns are sent from recognized addresses, improving deliverability and engagement.

How to Create a Campaign Email Address Record

To create a campaign email address record:

  1. Navigate to Setup > Sales & Marketing Automation > Email Addresses > New.
  2. On the Campaign Email Address page, enter the desired email address.
  3. Check the Private box if you want the record to be visible only to you. This restricts viewing and assigning the email address to specific email templates.
  4. Click Save.

Once saved, NetSuite will send an authorization code to the entered email address, which must be validated before usage.

How to Validate an Email Address

To validate a campaign email address:

  1. Navigate to Setup > Sales & Marketing Automation > Email Addresses.
  2. Click Edit next to the email address that requires validation.
  3. Enter the authorization code from the email received from NetSuite into the Authorization Code field.

Tip: The authorization code is valid for 24 hours. If it expires, click Send New Code to request a new code. 4. Click Save.

Once validated, you can select this email address for campaign email templates as either the From address or the Reply-to address.

After creating a target group, uploading an email template, and validating your marketing email addresses, you’re ready to design and run your email marketing campaigns.

Key Considerations

  • Ensure the email addresses used for campaigns are properly validated to maintain professionalism and avoid delivery issues.
  • Keep in mind that when the email address is set to Private, sharing and editing will be limited.

For more details on creating email marketing templates, refer to the documentation on Email Marketing Templates, which provides guidance on using HTML files and inserting images.

Related Topics

  • Creating a Campaign Record
  • Working with Email
  • Marketing Preferences
  • Campaign Email Domains
  • DomainKeys Identified Mail (DKIM)
  • Campaign Categories
  • Campaign Subscription Categories

Source: This article is based on Oracle's official NetSuite documentation.

Frequently Asked Questions (4)

Do I need to enable a feature flag for campaign email address records?
The article does not specify the need to enable a feature flag for using campaign email address records. It appears to be a built-in feature of NetSuite 2026.1.
What permissions are required to create a campaign email address record in NetSuite?
The article does not detail specific permissions required, but it suggests this task affects administrators responsible for setting up email addresses. Thus, it’s likely administrative privileges are needed.
How does the validation process for campaign email addresses work?
An authorization code is sent to the campaign email address upon creation. This code must be entered into the address record in NetSuite within 24 hours for validation. If it expires, a new code can be requested.
Can a validated campaign email address be used in both the 'From' and 'Reply-To' fields?
Yes, once a campaign email address is validated, it can be used as both the 'From' Address shown to recipients and the 'Reply-To' Address for receiving responses.

Weekly Update History (1)

Customer Relationship Management (CRM)updated

Updated the Creating a Campaign Email Address Record help topic.

View Oracle Docs
Source: Creating a Campaign Email Address Record — Oracle NetSuite Help Center. This article was generated from official Oracle documentation and enriched with additional context and best practices.

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