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Field Service Management Enhancements in NetSuite 2025.2

Field Service Management enhancements in NetSuite 2025.2 improve mobile performance and globalization features.

·2 min read·From NetSuite Release Notes PDF

What's New in Field Service Management

Starting in NetSuite 2025.2, several enhancements and fixes have been introduced to the Field Service Management (FSM) SuiteApp. These updates are aimed at improving the functionality and performance of field operations, ensuring that users have a streamlined and efficient experience while managing field service activities.

Key Enhancements

  • Globalization Enhancements: Updated localization features that enhance usability for international customers.
  • Mobile App Improvements: Enhancements have been made to address issues related to text input and duplicate entries, which were reported in previous versions.
  • Performance Fixes: Changes aimed at improving table rendering speed on resource index pages used within the mobile app, ensuring a quicker and smoother user experience.

Issue Resolutions

The 2025.2 release also includes numerous bug fixes that resolve performance issues and improve overall stability. Some of the key fixes are:

  • Resolved problems with sales order creation, ensuring accurate processing of orders from the field.
  • Fixed geolocation discrepancies in file descriptions to enhance the accuracy of location data.
  • Addressed visibility issues concerning the save button on forms, improving user interaction on mobile devices.

Additional Features

  • Improved synchronization processes to help prevent duplicate records.
  • New text enhancement functionality now available on specific FSM records, allowing for better documentation and data entry.
  • Updated branding, including the Oracle NetSuite logo, to align with the latest visuals in Scheduler and Mobile apps.

Who This Affects

This release impacts various roles within the NetSuite ecosystem:

  • Field Service Managers: Gain improved tools for managing field operations effectively.
  • Administrators: Benefit from enhanced configurations and bug fixes to maintain system integrity.
  • Developers: May need to update custom integrations or scripts that depend on FSM features and functionalities.
  • Mobile Users: Field workers will notice significant improvements in mobile app performance and reliability.

Key Takeaways

  • NetSuite 2025.2 introduces critical enhancements to Field Service Management.
  • Mobile app improvements target user experience through better performance.
  • Globalization and localization features are refined for international users.
  • Key bug fixes address stability issues and enhance functionality.
  • Updated visuals mean a more modern interface for field service applications.
Source: Field Service Management — NetSuite Release Notes PDF. This article was generated from official Oracle documentation and enriched with additional context and best practices.

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