Mapping Subsidiaries on Orders in NetSuite Connector

To maintain data integrity in NetSuite, ensure that all records associated with an order share the same subsidiary. When dealing with multiple subsidiaries, it is crucial to set up proper order mappings that direct transactions to the appropriate subsidiary. Failure to do so can result in syncing errors, where the NetSuite Connector may attempt to refer to invalid records during order synchronization.

Steps to Map a Subsidiary on Orders

1. Log in to the NetSuite Connector at app.farapp.com.
2. Select the connector and the relevant account.
3. Navigate to Mappings > Orders, which shows the Payment page by default.
4. To create a subsidiary mapping:
   • Click the Order tab for mapping orders.
   • Click the Customer tab for mapping customers.
5. Click Add Mapping.
6. In the Add NetSuite Mapping popup window, select Subsidiary from the NetSuite Field list.
7. Click Add Mapping, then click Close.
8. Locate your new mapping at the bottom of the list. Under the <marketplace or cart> Field/Fixed Value column, select your desired subsidiary.
9. Click Save.
10. Repeat steps 4-9 on the other tab to ensure that the mappings for orders and customers are consistent.

By adhering to this mapping process, you ensure that all orders, customers, and items are aligned under a single subsidiary, thereby facilitating smooth operations within NetSuite. Any further mappings can be adjusted similarly, allowing for flexible management of complex order and customer relationships across different subsidiaries.

Who This Affects

• Administrators: Responsible for configuring the NetSuite Connector.
• Developers: Who implement integrations and mappings within NetSuite.
• Accountants: Who manage financial records and ensure their accuracy.

Key Takeaways

• Always map subsidiaries consistently across orders and customers.
• Mapped records must belong to the same subsidiary to avoid sync errors.
• Understanding the correct mapping steps ensures data integrity in order management.