Narrative Insights for AI Integratio...

TL;DR: The Narrative Insights feature in NetSuite provides concise summaries of data in supported reports using generative AI, allowing users to quickly grasp essential information without reviewing entire documents.

What is Narrative Insights?

Narrative Insights is a feature in NetSuite that leverages generative artificial intelligence (AI) to produce clear and concise summaries of supported reports and records. This feature enables users to quickly identify important data points such as trends, anomalies, risks, and opportunities, all while minimizing the time spent on extensive report reviews.

How to Manage Narrative Insights Preferences

Users with Administrator roles can manage the preferences related to Narrative Insights through the AI Preferences page. Here’s how to enable or disable this feature:

Navigate to Setup > Company > AI > AI Preferences.
Select the Narrative Insights subtab.
Check or uncheck the Enable Narrative Insights box to enable or disable the feature.
Click Save.

For External Roles

The Enable Narrative Insights for External Roles setting controls user access. By default, this setting is disabled, restricting access to internal roles only. To enable external roles, follow these steps:

Go to the AI Preferences page.
Enable the Enable Narrative Insights for External Roles option if desired.

Generating Insights

To generate insights for a report or record:

Open the desired report or record.
Click the Generate Insight button to view the summary in the Narrative Insights dialog.

Important Considerations

Narrative Insights is available across all supported NetSuite regions and languages.
The content produced by Narrative Insights is automatically generated and may contain inaccuracies; thus, users should verify the information for accuracy before making decisions based on it.

Additional Features in AI Preferences

In addition to Narrative Insights, the AI Preferences area has also introduced an entry for Intelligent Recommendations. This replaces the previous updates on AI Preferences, centralizing AI-related enhancements for better user experience.

Key Takeaways

The Narrative Insights feature enhances understanding of complex reports using AI.
Admins can easily enable or disable this feature through the AI Preferences page.
Insights offer users quick and relevant data summaries, but they should confirm accuracy before relying on them.

Source: This article is based on Oracle's official NetSuite documentation.

Frequently Asked Questions (4)

Do I need to enable a feature flag for the new AI capabilities in 2026.1?

The article does not specify if a feature flag is required to enable the new AI capabilities in NetSuite 2026.1. It is advisable to check your account settings to see if any configuration is needed.

How do the Intelligent Recommendations work with our existing inventory management?

The article does not provide detailed information on the interaction between Intelligent Recommendations and existing inventory management. You may need to test the feature to evaluate its compatibility and impact on your current setup.

What permissions are required to access the new Narrative Insights feature?

The article mentions that feature availability may vary based on user roles and account statuses, but it does not specify the exact permissions required to access Narrative Insights.

Will the new features affect existing reporting workflows for accountants?

The update aims to enhance reporting tools and workflows, but the article does not explicitly state how they will impact existing accounting processes. It would be prudent to assess the integration of these new tools into your current workflows.

Narrative Insights for AI Integration in NetSuite