NetSuite 360 - Plus Financials in NetSuite 2025.2

Starting in NetSuite 2025.2, the NetSuite Support Center role has been rebranded to NetSuite 360 - Plus Financials. This transition brings significant enhancements to how users manage support and financial operations within their account. Notably, users with this role can now view and pay invoices, as well as add or edit payment cards directly through the new interface.

Features of NetSuite 360 - Plus Financials

The updated role provides a streamlined experience with the following capabilities:

Financial Operations: Users can now manage their financial activities more efficiently, including the ability to view open invoices and make payments.
Payment Management: Adding or editing payment cards directly from the dashboard simplifies transaction processes.
User-Friendly Dashboards: Two new dashboards are introduced, enhancing visibility into support and financial analytics.

Important Notes

U.S.-Only Features: Currently, the full suite of new dashboards is available only for accounts with a U.S.-based billing address. For users outside the United States, the name and access roles will change, but existing functionalities from the former NetSuite Account Center will remain intact.
For detailed guidance on using NetSuite 360, refer to the NetSuite 360 User Guide. Users can access NetSuite 360 from the Support tab.

Who This Affects

This update affects various roles, including:

Administrators
Finance Teams
Support Staff
End Users with Financial Responsibilities

Key Takeaways

The NetSuite Support Center is now known as NetSuite 360 - Plus Financials.
Users can perform financial operations like viewing and paying invoices.
Two new dashboards enhance financial management capabilities but are limited to U.S.-based accounts.
Existing features for non-U.S. accounts remain unchanged, focusing on name and role updates.