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Remove Touch Points from Websites and SSP Applications

Easily remove touch points from websites and SSP applications in NetSuite to streamline your website setup and management.

·2 min read·View Oracle Docs

Removing touch points in NetSuite can enhance website management by ensuring that only relevant touch points are linked to your sites and applications. Below are the steps to remove touch points from a website, a domain, and an SSP application record.

How to Remove Touch Points Linked to a Website

  1. Navigate to Commerce > Websites > Website List.
  2. Click on the Touch Points subtab.
  3. Remove the desired touch point from the list.

How to Remove Touch Points Linked to a Domain

  1. Go to Commerce > Hosting > Domains.
  2. Click the Edit link for the domain you wish to modify.
  3. In the Touch Points field, click the Touch Points Set button.
  4. This action opens the touch points in a new window, where you can remove the touch point from the domain.

Note: Removing a touch point from a website or domain does not delete it from the SSP application record; you can reuse the same touch point later.

How to Remove a Touch Point from an SSP Application Record

  1. Go to Customization > Scripting > SSP Applications.
  2. Click Edit next to the SSP Application you want to modify.
  3. Select the Supported Touch Points subtab.
  4. Here, you can remove the touch point from the list.

Important: When you remove a touch point from an SSP application, it will also be removed from the Web Site Setup page. For a touch point to be accessible from the Web Site Setup page, it must exist within an SSP application.

Key Considerations

  • Removing touch points can help clean up your setup and improve focus on active touch points.
  • Regularly review touch points to ensure they are relevant to your current website strategies.

Who This Affects

  • Web Administrators: Management of website functionality.
  • Developers: Adjustment of touch point configurations in SSP applications.

Key Takeaways

  • Touch points can be removed easily from websites, domains, and SSP applications.
  • Removal from a website/domain does not delete the touch point entirely; it remains in SSP records.
  • A touch point’s availability on the Web Site Setup page relies on its presence in an SSP application.

Frequently Asked Questions (4)

Can I reuse a touch point after removing it from a website or domain in NetSuite?
Yes, removing a touch point from a website or domain does not delete it entirely. It remains linked to the SSP application record, so you can reuse it later if needed.
What happens when I remove a touch point from an SSP application record?
When you remove a touch point from an SSP application record, it also gets removed from the Web Site Setup page. A touch point must be linked to an SSP application to be available on the Web Site Setup page.
Do I need any specific permissions to remove touch points from a domain in NetSuite?
The article does not explicitly list required permissions for removing touch points, but you would typically need access permissions for editing domain details in NetSuite.
How does removing a touch point from an SSP application affect existing website configurations?
Removing a touch point from an SSP application affects its availability on the Web Site Setup page, potentially altering existing website configurations that rely on that touch point.
Source: Remove Touch Points — Oracle NetSuite Help Center. This article was generated from official Oracle documentation and enriched with additional context and best practices.

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