Retrieve Amazon Settlement Reports into NetSuite Connector

Retrieving Amazon Settlement Reports into NetSuite Connector allows users to manually import settlement reports, which is essential for testing individual reports or resolving any issues that arise when automatic generation fails. Reports can be retrieved within a 30-day window, subject to Amazon's limitations.

Preconditions

Before attempting to retrieve a report, ensure you have either the order ID appearing in the report or the specific report ID. It is important to note that the report ID is distinct from the settlement ID.

Steps to Retrieve Settlement Reports

Follow these steps to manually retrieve settlement reports into NetSuite Connector:

1. Log in to app.farapp.com.
2. Select the Amazon Connector and choose the relevant account.
3. Navigate to Data Flows > Settlements.
4. Click Retrieve.
   • This action will display the Retrieve Settlement into FarApp window.
5. In the Settlement Report ID field, input the appropriate report ID.
   • Alternatively, if using an order ID, enter it into the Order ID field.
6. Once the retrieval is successful, a confirmation message will appear.
7. Click Close to finish the process.

If settlement sync is enabled, the report will sync automatically when the sync process runs. If you prefer to post the report immediately or if synchronization is disabled, click the pencil icon in the Action column and select Post to make the report live.

Key Considerations

• Make sure to retrieve reports that are within 30 days due to Amazon's restrictions.
• Keep in mind the difference between report ID and settlement ID when executing the retrieval process.