SuiteCommerce Tax Support for Web...

TL;DR Opening

SuiteCommerce now offers enhanced tax support for web stores, enabling the display of VAT, GST, and PST amounts based on user location. This feature ensures accurate tax presentation and improves compliance.

What’s New in SuiteCommerce Tax Display?

SuiteCommerce enhances its functionality by supporting VAT, GST, and PST tax displays for Canadian, UK, Australian, and New Zealand editions of NetSuite. For seamless customer experience, tax estimates shown to guest shoppers reflect the default configurations set in the NetSuite's tax setup.

How to Enable VAT/GST/PST Display

To set up and enable VAT/GST/PST display in your Commerce web store:

Navigate to Commerce > Websites > Configuration and select the appropriate website and domain.
On the Shopping Catalog subtab, activate the option If the Information is Available to your Country, shows detailed taxes in the cart.
Ensure the relevant tax codes are specified on the Accounting subtab of your Item records.
For Australian and New Zealand accounts, set the Prices Include Tax option on the Sales/Pricing subtab of the Item record:
- If enabled, the product page will display the total cost including tax. At checkout, costs will be outlined separately.
- If not enabled, the product page will show the cost excluding tax, but the checkout will still itemize tax details.

Important Notes

For Canadian accounts, users need to be logged in with a default address selected to avoid tax code errors.
This tax display feature is particularly beneficial for SuiteCommerce Advanced customers, as it aligns with their need for detailed tax reporting and compliance.

Who This Affects

This enhancement is particularly relevant for:

eCommerce Managers: overseeing the web store tax displays.
Accountants: concerned with accurate tax representation.
Developers: integrating and customizing tax-related functionality in SuiteCommerce.

Key Takeaways

SuiteCommerce now supports VAT, GST, and PST for multiple editions.
Tax information must be configured in NetSuite for accurate display.
The feature ensures compliance and transparency for online shoppers during checkout.

Source: This article is based on Oracle's official NetSuite documentation.

Frequently Asked Questions (4)

Do I need to use SuiteTax to calculate taxes in the new SuiteCommerce update for 2026.1?

Yes, while the Commerce API can send tax information, it does not perform calculations. You will need to use SuiteTax or an external tax provider for accurate tax calculations.

How can I enable VAT/GST/HST tax display in my Commerce web store on NetSuite 2026.1?

Navigate to Commerce > Websites > Configuration. Select your website and activate the tax display option on the Shopping Catalog subtab. Make sure your item records have the correct tax codes.

What happens if a Canadian customer is not logged in during checkout?

If Canadian customers are not logged in, they may encounter a tax code error as accurate tax information requires a default address which is only available to logged-in users.

Is it necessary to configure default tax settings for guest shoppers in SuiteCommerce?

Yes, tax estimates for guest shoppers are based on default settings configured in the Set Up Taxes page, so it's important to ensure these settings are accurately configured.

Weekly Update History (1)

Sep 22, 2025

SuiteCommerce Solutions (SC, SCA, SCMA)updated

Updated the following topics to clarify that tax estimates displayed in your Commerce web store for guest shoppers reflect the default tax configurations you set on the Set Up Taxes page in NetSuite Commerce Web Store Taxes Set up Accounting Preferences for Web Stores

View Oracle Docs

SuiteCommerce Tax Support for Web Stores in NetSuite