Supported Browsers and Devices for...

Field Service Management requires specific web browsers and devices to function optimally. Using unsupported browsers could lead to a degraded user experience.

Supported Browsers

The Field Service Management mobile application and the Field Service Scheduler board work with the following web browsers:

Browser	Latest Version Tested
Google Chrome	140.0.7339.123
Microsoft Edge	139.0.3405.125
Apple Safari	18.6.2

Note: Mozilla Firefox and Opera browsers are not supported. It is recommended to use one of the listed supported browsers for the best stability.

Supported Mobile Devices

The Field Service Management mobile application is optimized for touch-enabled mobile devices such as smartphones and tablets. The following devices have been tested for compatibility:

Device	Latest OS Version Tested
Umidigi Bison	Android 11
Samsung S21 Ultra	Android 15
iPhone 11	iOS 18.6.2
iPhone 13 Pro	iOS 18.6.2
iPad Pro	iPadOS 17.7.2

Field Service Scheduler Board

The Field Service Scheduler board is designed for non-touch enabled devices only. Users should ensure that their device meets the following minimum specifications:

Minimum screen resolution: 1024 x 768 pixels

Attempting to use the Scheduler board on touch-enabled devices, such as tablets or phones, may result in functionality issues. For the best experience, adhere to the specified browsers and device requirements.

Frequently Asked Questions (4)

What browsers are supported for the Field Service Management mobile application in NetSuite 2026.1?

The supported browsers are Google Chrome 140.0.7339.123, Microsoft Edge 139.0.3405.125, and Apple Safari 18.6.2. Mozilla Firefox and Opera are not supported.

Are there any restrictions for using the Field Service Scheduler board?

Yes, the Scheduler board is designed for non-touch enabled browsers and requires a minimum resolution of 1024 x 768 pixels. It does not work properly on touch-enabled devices like tablets and mobile phones.

Which mobile devices are supported for the Field Service Management application as a progressive web app?

Supported devices include the Umidigi Bison with Android 11, Samsung S21 Ultra with Android 15, and both iPhone 11 and iPhone 13 Pro with iOS 18.6.2. The iPad Pro with iPadOS 17.7.2 is also supported.

Do I need a touch-enabled device for the mobile Field Service Management application in NetSuite 2026.1?

Yes, the mobile application is crafted as a progressive web application (PWA) for touch-enabled devices. However, the Scheduler board is intended for non-touch devices.

Supported Browsers and Devices for Field Service Management