Activating NetSuite Connector Product Sync for eCommerce

TL;DR Opening

Activating the NetSuite Connector Product Sync allows for the automatic synchronization of item data to your marketplace or shopping cart, enhancing inventory management. This enables efficient updates of prices and quantities or full product details to keep your listings current.

How to Activate Product Sync

After successfully setting up and testing your product sync in NetSuite Connector, follow these steps to activate either the Price and Quantity sync or the Full Product sync:

1. Log in to your NetSuite Connector account.

2. In the left navigation panel, select the pertinent connector or account you wish to use.

3. Navigate to Data Flows and then Manage Data Syncs.

4. Choose either Price/Quantity Sync or Product Sync (for Full Product sync) and set it to On.

   Note: You cannot enable both sync options simultaneously for the same connector or account setup.

What is Price and Quantity Sync?

The Price and Quantity sync updates the pricing and stock levels of items between your NetSuite account and your marketplace. For this to work successfully, ensure that:

• The SKU in NetSuite matches exactly with the SKU in the marketplace.
• If you are syncing prices, ensure that a price is set in one of your price levels for the test item in NetSuite.
• For quantity syncs, a quantity must be available at one of your item locations in NetSuite or specified in a custom field.

What is Full Product Sync?

The Full Product sync is used when you need to list complete product details on your marketplace. When utilizing this, keep in mind:

• Use NetSuite matrix item types for variation products.
• Create matrix item families for effective testing, and keep the number of subitems to five or fewer per family.
• If you are syncing standalone items, at least one sample product needs to be created in NetSuite for testing.

Key Considerations

• Before going live, conduct thorough tests with sample products to avoid disrupting your actual sales.
• The basic fields typically required by marketplaces should be filled out accordingly for accurate synchronization.

Who This Affects

This feature primarily impacts:

• Store Administrators
• eCommerce Managers
• Inventory Control Managers

Key Takeaways

• Activating product sync in NetSuite Connector automates data management for eCommerce.
• Ensure single sync activation: Price/Quantity Sync or Full Product Sync per setup.
• Match SKUs accurately between NetSuite and marketplace to avoid sync issues.
• Leverage matrix items for products with variations to enhance listing effectiveness.
• Conduct pre-activation tests using sample products to ensure smooth operation.