Application Performance Management Tools in NetSuite 2026.1

TL;DR Opening

Starting in NetSuite 2026.1, the Application Performance Management (APM) SuiteApp provides advanced tools for monitoring and troubleshooting account performance. These tools help identify issues related to scripts, record pages, searches, and integrations, allowing for faster resolution of performance problems.

Overview of Application Performance Management Tools

The Application Performance Management (APM) SuiteApp is designed to streamline how administrators and developers monitor the performance of various elements within their NetSuite accounts. By using data aggregates, summaries, and visualizations, users can pinpoint the individual logs and instances that contribute to poor response times.

Key Features of APM

The APM tools enable deeper insights into the account’s performance and are organized to cater to different needs. Here are the primary components:

• Performance Health Dashboard: A centralized view that alerts users to issues affecting performance across record pages, scripts, saved searches, integrations, and processors.
  • How to Access: Navigate to Customization > Performance > Performance Health Dashboard.
• Record Pages Monitor: This tool assists in identifying performance issues specific to record pages. Users can leverage visual indicators to detect anomalies.
  • How to Access: Navigate to Customization > Performance > Record Pages Monitor.
• Page Time Summary: This feature measures the responsiveness of user event scripts, client scripts, and workflows, highlighting customizations running longer than expected.
  • How to Access: Navigate to Customization > Performance > Page Time Summary.
• SuiteScript Analysis: Users can view the history and performance metrics of their scripts for better insight into performance degradation.
  • How to Access: Navigate to Customization > Performance > SuiteScript Analysis.
• SuiteCloud Processors Monitor: This replaces the Script Queue Monitor, focusing on performance analysis of map/reduce and scheduled script jobs.
  • How to Access: Navigate to Customization > Performance > SuiteCloud Processors Monitor.
• Web Services Analysis (SOAP and REST): These tools monitor the performance of SOAP and REST web services operations.
  • How to Access SOAP: Navigate to Customization > Performance > SOAP Web Services Analysis.
  • How to Access REST: Navigate to Customization > Performance > REST Web Services Analysis.
• Search Performance Analysis: Offers insights into the efficiency of saved searches, helping users to troubleshoot potential issues.
• Concurrency Monitor: This feature tracks peak usage levels, errors, and concurrency data related to web services and RESTlet integrations.

Important Considerations

Data Center Migration Note: Performance logs will not be available for the first 29 days after migrating to the new Oracle Cloud Infrastructure (OCI) data center. During this period, displayed metrics are based on data collected since the migration, rather than the last 30 days.

Who This Affects

• Administrators: Need to ensure account performance and investigate issues.
• Developers: Will use tools to analyze script performance and integrations.
• IT Support Staff: Address performance-related inquiries from users.

Key Takeaways

• The APM SuiteApp in NetSuite 2026.1 helps diagnose performance issues effectively.
• Key components include the Performance Health Dashboard, Record Pages Monitor, and SuiteScript Analysis.
• Logs are unavailable for 29 days after migration to OCI, affecting immediate performance insights.