Ask Oracle: Roles, Explanations, Feedback, History

Ask Oracle includes controls beyond the conversation itself: it tailors answers to the user’s role and permissions, lets users view the reasoning used for an answer, accepts feedback on responses, and retains conversation history for 90 days. Users open prior chats from the conversation panel.

How Does Role-Based Filtering Shape Answers?

Ask Oracle tailors answers to the user’s permissions and role. This role-based filtering is intended to keep answers secure and relevant.

For users, the practical implication is that Ask Oracle answers are tied to the role and permissions in effect when they ask a prompt. A user should therefore interpret an answer in the context of that access. The feature does not replace the role and permission model; it applies that context when tailoring the answer.

How Can Users Review an Answer’s Reasoning?

Users can click the show explanation icon to see the reasoning Ask Oracle used to answer a prompt. This provides a way to review the basis Ask Oracle used for a particular answer rather than relying on the answer alone.

A useful review sequence is to read the answer, open the explanation when more context is needed, and then submit feedback about the response if appropriate. The source describes the explanation as the reasoning used for the answer; it does not describe additional configuration for this feature.

What Is Included When Users Submit Feedback?

Use the feedback icons to provide feedback about an Ask Oracle answer. Feedback is about the Ask Oracle response. Users do not need to send their prompts or the Ask Oracle answers as part of that feedback because prompts and Ask Oracle answers are already logged in the system.

This distinction matters when reporting an answer: the feedback action concerns the response, while the prompt and answer are already part of the system record. Keep feedback focused on the answer being reviewed.

How Long Does Ask Oracle Keep Chat History?

Ask Oracle keeps conversation history for 90 days. This lets users continue a conversation when needed during that retention period.

To view that history, click the your chats icon at the top left of the conversation panel. The documented retention period applies to conversation history; the source does not specify a different retention period for individual parts of a conversation.

Who This Affects

• Users whose Ask Oracle answers are tailored to their role and permissions
• Users who want to inspect the reasoning behind an Ask Oracle answer
• Users submitting feedback about a response
• Users who need to find and continue a conversation within 90 days

Key Takeaways

• Ask Oracle uses role-based filtering to tailor answers to permissions and role.
• The show explanation icon displays the reasoning used to answer a prompt.
• Feedback icons let users provide feedback about an Ask Oracle response.
• Prompts and Ask Oracle answers are already logged in the system.
• Conversation history is retained for 90 days and is available through your chats at the top left of the conversation panel.

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