Audit Summarization using Generative AI in NetSuite

The Generative AI (GenAI) audit summarization feature automates audit findings within the Compliance 360 SuiteApp. This feature utilizes the SuiteScript GenAI API to interact with Large Language Models (LLMs), effectively summarizing your audits by leveraging data from the control ID, title, description, memo, and status fields. The output is displayed in the Audit Insights field, which provides a comprehensive summary along with suggested actions. A pre-built prompt helps maintain consistency across summaries.

Why It Matters

This innovation streamlines high-quality, standardized output generation while significantly reducing manual and repetitive workloads for compliance officers and administrators.

How to Create an Audit Summary with Generative AI

Before using the audit summary feature, you need to create an audit on the Audit page. Here’s a step-by-step guide:

1. Create an Audit: Navigate to the Create Audit page and input the required information.
2. Enhance Text: Click the Text Enhance button located next to the Audit Insights field.
3. Select Options: Choose from the following enhancements:
   • Summarize Audit: Generates a summary from existing audit controls using the pre-built prompt.
   • Clean Up: Refines text for grammar and style.
   • Make Longer: Expands the summary into detailed content.
   • Make Shorter: Condenses the summary for brevity.
   • Undo: Reverts to previous states of the Audit Insights.
   • Redo: Restores the most recent action after an Undo.
4. View Generated Summary: Click the View button to see the AI-generated summary.
5. Edit and Save: Click Edit to modify the summary and then hit Save.

Important Considerations

Always review the summaries created by GenAI before saving them. As Generative AI models produce creative outputs, validating the content for accuracy and quality is critical.

Note that modifying existing prompts in Prompt Studio can lead to inconsistencies in generated summaries, and might possibly hinder future SuiteApp upgrades.

Related Topics

• Creating Audits
• Audits List Page
• Applying Filters to the Audits List

Source: This article is based on Oracle's official NetSuite documentation.

Key Takeaways

• Automates audit summaries to save time and improve consistency.
• Multiple text enhancement options to suit varying needs.
• Review generated content for accuracy before saving changes.