Managing the BigCommerce Connector...

The BigCommerce Connector in NetSuite enables seamless integration for eCommerce businesses, facilitating product synchronization and order management between platforms. Understanding how to effectively manage this connector can optimize your online sales experience and ensure consistency across your inventory.

How Do You Manage the BigCommerce Connector?

Managing the BigCommerce connector involves several essential tasks:

Mapping Call for Pricing Message

To integrate the Call for Pricing feature present in BigCommerce:

Enable the Call for Pricing attribute in your BigCommerce product settings.
Add a mapping with the attribute is_price_hidden in the NetSuite Connector product mapper.
- For detailed steps, refer to the guide on Setting Up Full Product Sync Mapping.

Default Mappings for BigCommerce Connector

The BigCommerce Connector supports various default mappings for product and order synchronization. Below are key mappings for products and orders:

BigCommerce Default Product Sync Mappings

Storefront Field	NetSuite Field
availability	custitem_fa_bc_avail
availability_description	custitem_fa_bc_availdesc
brand_id	custitem_fa_bc_brand
cost_price	custitem_fa_bc_costprice
is_price_hidden	custitem_fa_bc_prchidden
name	storedisplayname
retail_price	custitem_fa_bc_retailprice
sku	itemid
weight	weight
width	custitem_fa_bc_width

BigCommerce Default Order Sync Mappings

Storefront Field	NetSuite Field
id	custbody_fa_channel_order
status	orderstatus
shipping_cost_tax	shippingCost
total_tax	total
billing_address	billingAddress

Troubleshooting Common Issues

Common issues may arise in the integration, such as inventory discrepancies that allow customers to order out-of-stock items. Utilize the troubleshooting guide designed to address these issues effectively.

Frequently Asked Questions

The FAQ section provides insights into typical inquiries regarding the operation and features of the BigCommerce connector, ensuring users have quick access to essential information.

By familiarizing yourself with these elements, you can effectively manage the BigCommerce connector within NetSuite, empowering your eCommerce capabilities and enhancing operational efficiency.

Who This Affects

This information is valuable for:

NetSuite Administrators: Responsible for connector management.
Developers: Implementing and customizing connections.
Sales Personnel: Utilizing the system for order processing.

Frequently Asked Questions (4)

How do I enable the Call for Pricing attribute when integrating BigCommerce with NetSuite?

To enable the Call for Pricing attribute, you need to activate it in your BigCommerce product settings and then map it using the `is_price_hidden` attribute in the NetSuite Connector product mapper.

What are the default product sync mappings in the BigCommerce Connector for NetSuite?

The default product sync mappings include fields such as 'availability' mapped to 'custitem_fa_bc_avail', 'cost_price' to 'custitem_fa_bc_costprice', and 'sku' to 'itemid' among others.

What common issues might I encounter with the BigCommerce Connector and how can they be resolved?

Common issues include inventory discrepancies that might let customers order out-of-stock items. These can be addressed by referring to the troubleshooting guide provided by NetSuite.

What are the default order sync mappings provided by the BigCommerce Connector in NetSuite?

Default order sync mappings include fields like 'id' mapped to 'custbody_fa_channel_order', 'status' to 'orderstatus', and 'total_tax' to 'total'.

Managing the BigCommerce Connector in NetSuite