Configure Fixed Customer for Amazon...

TL;DR Opening

You can configure NetSuite Connector to use a fixed customer for all Amazon orders, streamlining the order processing and avoiding the creation of multiple customer records. This setup is particularly useful for orders fulfilled by Amazon's FBA service.

Why Use a Fixed Customer in NetSuite?

Setting a fixed customer for Amazon orders can provide several advantages:

Simplification: It avoids the clutter of having an individual customer record for every order.
Efficiency: Especially relevant for orders fulfilled by Amazon (FBA) where payment is handled by Amazon itself.

Steps to Configure a Fixed Customer

You can select either a new or an existing customer record as the fixed customer. Ensure that this customer is marked as taxable to accommodate both taxable and non-taxable orders.

Finding the Customer Internal ID

To configure a fixed customer:

Set up the customer in NetSuite and take note of the internal ID.
To find this internal ID:
- Open the customer record and look at the browser's address bar, where you should see id=xxxx, with xxxx being the internal ID.
- For more detailed assistance on finding IDs, refer to the relevant NetSuite documentation.

Configuring the Fixed Customer in NetSuite Connector

Once your customer is set up in NetSuite, it's time to configure the connector:

Log in to app.farapp.com.
Select the Amazon connector and the relevant account.
Navigate to Settings > Orders. This brings up the Order Settings page.
Fill in the customer ID:
- Post All Orders Against Customer: Enter the customer ID here to assign all Amazon orders.
- Post FBA Orders Against Customer: Enter the customer ID to target only FBA orders.
Click Save to complete the setup.

Key Takeaways

Configuring a fixed customer can streamline Amazon order processing in NetSuite Connector.
Internal IDs are crucial for identifying records in NetSuite.
This setup reduces the need to create new customer records for every Amazon order, particularly for FBA transactions.

Frequently Asked Questions (4)

How do I find the internal ID of a customer in NetSuite for configuring a fixed customer for Amazon orders?

Open the customer record in NetSuite and check the browser's address bar. The internal ID will be visible as part of the URL, formatted as 'id=xxxx' where 'xxxx' is the internal ID.

Do I need to create a new customer record to set up a fixed customer for Amazon orders, or can I use an existing one?

You can use either a new or an existing customer record as the fixed customer for Amazon orders in NetSuite.

Is it necessary to mark the fixed customer as taxable in NetSuite when setting up Amazon order processing?

Yes, ensure that the fixed customer is marked as taxable to accommodate both taxable and non-taxable orders.

How do I configure the NetSuite Connector to use a fixed customer for all or only FBA Amazon orders?

Log in to [app.farapp.com](https://app.farapp.com), select the Amazon connector and relevant account, then navigate to Settings > Orders to fill in the customer ID under 'Post All Orders Against Customer' or 'Post FBA Orders Against Customer' as needed, and click Save.

Configure Fixed Customer for Amazon Orders in NetSuite