Customize Text Enhance Prompts in NetSuite 2026.1

TL;DR Opening

Starting in NetSuite 2026.1, administrators can utilize Prompt Studio to customize system Text Enhance actions and their prompts. This feature allows users to override existing prompts, tailoring interactions to better suit organizational needs.

What's New

The enhancement introduced in version 2026.1 allows users to modify system Text Enhance actions directly through Prompt Studio. By customizing the prompts associated with these actions, your organization can provide clearer, more relevant instructions that align with your business processes. Once these customizations are saved, they take precedence over the default system prompts, enhancing user experience and operational efficiency.

Accessing Prompt Studio

To get started with customizing prompts, first ensure you have the correct permissions. Prompt Studio is accessible to users with either an Administrator role or a customized role with the Setup Prompts (ADMI_PROMPTS) permission. To access it:

1. Navigate to Setup > Company > AI > Prompt Studio.
2. You'll arrive at the Prompts subtab where you can view the existing prompts.

Customizing Prompts

Steps to Customize a System Prompt:

1. In Prompt Studio, locate the prompt you wish to customize. Use the search box or filter options to find the prompt quickly.
2. Click on the prompt to open its record.
3. Make the necessary changes to the prompt text and save it.
4. The next time a user encounters this prompt within the Text Enhance menus, they will see your customized version.

Important Notes:

• System vs. Custom Prompts:
  • System prompts are pre-defined by NetSuite and cannot be deleted. They possess a negative ID number.
  • Custom prompts are user-generated or provided via SuiteApps and have a positive ID number.
• Prompt Status: Prompts that are locked via SuiteApps can be copied but not modified or deleted. This is crucial for maintaining integrity across shared customizations.

Who This Affects

This enhancement will particularly benefit:

• Administrators: Who handle prompt configurations.
• Developers: Implementing business-specific language in prompts.
• End Users: Who interact with Text Enhance actions and will experience more relevant prompts.

Key Takeaways

• Customizing Text Enhance prompts is now possible in NetSuite 2026.1, enhancing user interface and workflow.
• Access to Prompt Studio is limited to Administrators and users with specific permissions.
• Custom prompts take precedence over system defaults, allowing for tailored user experiences.
• Understanding the difference between system and custom prompts is crucial for effective management.
• The feature enhances overall productivity by ensuring prompts are contextually relevant and clear.