Default Price Level Feature in SuiteCommerce for eCommerce

The Default Price Level feature in SuiteCommerce provides a way to display pricing in a more compelling manner for customers by implementing strike-through pricing based on the customer's price level. This feature is particularly useful in showcasing the potential savings a customer can enjoy and encourages purchases by clearly displaying discounted prices.

How Does the Default Price Level Work?

This feature allows you to set a default price level that serves as a comparison against the price level assigned to a specific customer. If the customer's price level is lower than the default price level, the default price will be shown with a strikethrough while the customer's actual price is displayed next to it. This visual representation effectively highlights savings.

Key Properties

• Default Value: The initial value is set to pricelevel1.
• ID: The property is identified internally as priceLevel.default.
• UI Location: It can be found within the Shopping Catalog.
• Associated JSON File: Relevant configurations are stored in Cart.json.

Enabling Strike-Through Pricing

To utilize the Default Price Level for strike-through pricing, follow these steps in NetSuite:

1. Enable the strike-through behavior in your NetSuite configuration to ensure comparison capabilities.
2. Set the default price level that will serve as the reference for customers' configured price levels.
3. Define at least two pricing options for each item intended to have strike-through pricing.
4. Ensure that the default price level is added to all relevant field sets, including details and matrix child items, for effective display.
5. Configure customer-specific price levels that will be visible once customers log into your web store.

Important Considerations

• The strike-through pricing feature is available for SuiteCommerce and SuiteCommerce Advanced starting from version 2020.2 and later.
• For strike-through pricing to function correctly, the customer’s assigned price level must be lower than the default price level.
• Matrix child items can utilize strike-through pricing from SuiteCommerce Advanced 2022.2 and later.

By leveraging the Default Price Level effectively, businesses can communicate pricing advantages to customers and enhance their online purchasing experience.