Discount Settings Configuration for NetSuite Connector

Configuring discount settings in the NetSuite Connector is essential to ensure that order totals reflect the applied discounts accurately. Posting all discount amounts to a generic discount item allows the totals in both NetSuite and the marketplace to match, optimizing order management and reporting. Here’s how to set up and configure discount settings effectively.

Creating a Discount Item

To start, you will need to create a discount item in NetSuite to facilitate discount management. Here are the steps to create one:

1. Navigate to Lists > Accounting > Items > New.
2. Select Discount as the item type.
3. In the SKU field, enter the SKU designated for order synchronization. To utilize auto-correction for rounding differences, use FARAPP_GENERIC_DISCOUNT.
4. In the Rate field, enter 1. This rate will be overwritten by the NetSuite Connector for each order based on discount calculations.
5. Make sure to check the Apply Before Sales Tax box.
6. If applicable, configure the Respect Discount Item Tax preference in Setup > Accounting > Set Up Taxes.
7. Click Save to finish creating the discount item.

Important Note: Ensure that gift cards and gift certificates are configured as distinct discount items.

Locating the Internal ID of the Discount Item

The Internal ID of the discount item is needed for further configurations. To find it:

1. Go to List > Accounting > Items.
2. In the Filters section, select Discount from the Type list.
3. Locate your desired discount item in the search results.
4. Note the Internal ID from the Internal ID column. If absent, adjust settings to display Internal IDs.

Configuring Discount Settings in NetSuite Connector

Once the discount item is created, you need to configure discount settings in the NetSuite Connector. Ensure you're accessing the correct connector and account prior to configuration:

1. Log in to app.farapp.com.
2. Choose the appropriate connector and account.
3. Navigate to Settings > Orders.
4. Click on the Discount tab.
5. Enter the discount item's Internal ID in the Default Discount Item to Post to (Internal ID) field.
6. Click Save to finalize the configuration.

Key Considerations

• Ensure that the discount item settings match the desired accounting method (posting or non-posting) to reflect accurately in the general ledger.
• Use specific SKU values for seamless integration between the storefront and NetSuite.

Key Takeaways

• Create a generic discount item for accurate order totals in NetSuite.
• Locate the Internal ID of the discount item for configuration.
• Ensure correct discount settings in the NetSuite Connector to manage orders effectively.

Source: This article is based on Oracle's official NetSuite documentation.