Enable Strike-Through Pricing Behavior in SuiteCommerce

The Enable Strike-Through Behavior feature in SuiteCommerce allows for effective price communication by showing discounted prices alongside higher default prices. This is particularly important for eCommerce sites, helping to convey promotions clearly to customers.

How Does it Work?

When this feature is enabled, the customer's configured price level is compared against a set default price level. If the customer's price level is lower than the default, the higher price will display with a strikethrough, making it obvious that a discount applies. This visual cue is effective in marketing and sales efforts, helping drive purchasing decisions.

The default behavior is enabled by default, and the Default Price Level is initially set to pricelevel1. However, to fully leverage this feature, it’s essential to follow additional configuration steps.

Configuration Steps

To make the most of the Strike-Through Pricing feature, complete the following tasks in NetSuite:

1. Enable Strike-Through Behavior - Adjust options to enable the feature and establish the default price level for comparison.
2. Set Up Default Price Level - Confirm that the default price level is configured properly.
3. Set Up Item Pricing - Each item must have at least two price levels for the strike-through effect to be visible.
4. Add Default Price Level to Field Sets - Ensure that the designated price level appears in relevant field sets including Details, Search, and Matrix Child Items.
5. Set Customer Price Levels - Define price levels for individual customers to personalize their shopping experience once they log in.

Note: Strike-through pricing applies to SuiteCommerce in the 2020.2 release or later. Additionally, for matrix child items, this feature requires the 2022.2 release of SuiteCommerce Advanced or later.

Before implementing this feature, keep the following in mind:

• For the strike-through display to activate, the customer’s configured price level must indeed be lower than the default price level.
• Matrix child items must also be properly configured to take advantage of the strike-through visibility.

This functionality not only enhances user experience but can also be instrumental in driving online sales through effective pricing strategies.