Enable Strike-Through Pricing for SuiteCommerce

TL;DR Opening

Enabling strike-through pricing in SuiteCommerce allows merchants to effectively display higher, default prices with a strikethrough alongside customer-specific discounted prices. This feature enhances price visibility and encourages conversions by showcasing savings to customers.

How to Enable Strike-Through Pricing

The Strike-Through Pricing feature allows for the display of discounted prices alongside the original prices on product pages. When enabled, it compares the default price level set in the system to the customer’s configured price level, allowing you to define how pricing appears on your website. Here’s how to configure this feature:

Step-by-Step Configuration

1. Enable Strike-Through Behavior:

   • This boolean property can be enabled in the SuiteCommerce settings.
   • ID: priceLevel.enabled
   • UI Location: Shopping Catalog
   • JSON File: Cart.json

2. Set Default Price Level:

   • Specify the default price level for comparison. This is the price level that will be displayed with a strikethrough if higher than the customer’s price level.
   • ID: priceLevel.default
   • UI Location: Shopping Catalog
   • JSON File: Cart.json

3. Configure Item Pricing:

   • Ensure each item has at least two prices set to facilitate strike-through pricing.
   • Check the Set Up Item Pricing documentation for details.

4. Update Field Sets:

   • Integrate the specified default price level into the relevant field sets such as Details, Search, and Matrix Child Items.
   • Example Field Set Titles:
     • Details
     • Search
     • All other relevant field sets that require pricing details

5. Set Customer Price Levels:

   • Configure customer-specific price levels that will be observable once they log into the store.
   • Reference: See details on how to Set Customer Price Level.

Important Notes

• This feature is only available on SuiteCommerce Advanced versions 2020.2 and later.
• Strike-through pricing will only display if the customer’s price level is lower than the specified default price level.
• For products with matrix child items, ensure that these pricing adjustments are also applied systematically.

Who This Affects

• Administrators: Those responsible for eCommerce configurations and customer pricing.
• Developers: Individuals tailoring the eCommerce site functionality and customizations related to pricing.
• Merchants: Anyone managing products and promotions within SuiteCommerce.

Key Takeaways

• Enabling strike-through pricing enhances price visibility by comparing default and customer-specific price levels.
• The feature is configurable through several straightforward steps in the SuiteCommerce settings.
• Proper integration of the pricing system can positively impact customer satisfaction and sales conversion rates.