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NetSuite Field Service Management Feature Compatibility

NetSuite Field Service Management compatibility levels define the interaction of features with FSM functionality.

·2 min read·6 views·View Oracle Docs

Field Service Management (FSM) compatibility levels help administrators understand how different NetSuite features interact with FSM functionalities. This ensures smooth integration without errors during operation. Features are categorized into four compatibility levels: Required, Optional, Incompatible, and Not Tested.

Compatibility Levels

  • Required: The NetSuite feature is essential for FSM to function correctly.
  • Optional: The feature is not mandatory for FSM and can be enabled or disabled without affecting its operation.
  • Incompatible: This feature cannot work with FSM; enabling it may cause errors.
  • Not Tested: This feature has not been verified for compatibility with FSM, and its functionality may be unpredictable.

Support Levels

The support levels for FSM define how the behavior of NetSuite features is applied:

  • Full: NetSuite feature behavior applies to all FSM features.
  • Partial: Only some behaviors are applicable to FSM features.
  • None: No integration with FSM features exists.
  • Not Applicable: The feature does not interact with FSM.

Detailed Compatibility Table

The following table outlines the compatibility and support levels for Company features relevant to FSM:

FeatureCompatibilitySupport Level
SubsidiariesOptionalFull
DepartmentsOptionalFull
LocationsOptionalFull
ClassesOptionalFull
ProjectsRequiredFull
Project ManagementOptionalFull
Planned WorkOptionalFull
Job Costing and Project BudgetingOptionalPartial
Advanced Project ProfitabilityNot TestedNone
Activity CodesOptionalNone
Advanced Project BudgetsNot TestedNone
Resource AllocationOptionalPartial
Multi-Subsidiary CustomerOptionalFull
Multiple CurrenciesOptionalFull
Inline EditingOptionalFull
File CabinetRequiredFull

Understanding these compatibility and support levels is crucial for administrators to correctly enable features that enhance FSM capabilities while avoiding conflicts that could disrupt business processes.

For further reference on various company features, see General Company Features.

Key Takeaways:

  • Submit your queries for configuring FSM features successfully.
  • Features have defined compatibility levels impacting FSM operation.
  • Understanding 'Required,' 'Optional,' and 'Incompatible' levels is vital for successful integration.

Frequently Asked Questions (4)

Does feature compatibility in NetSuite 2026.1 apply to all NetSuite editions?
The article does not specify whether feature compatibility with Field Service Management in NetSuite 2026.1 applies to all editions. It's advisable to consult detailed release notes or NetSuite support for specific edition applicability.
What happens if I enable an 'Incompatible' feature with Field Service Management?
Enabling an 'Incompatible' feature with Field Service Management will lead to errors, causing unexpected behavior. It's crucial to avoid activating these features to maintain system stability.
How can I determine if a feature is required for FSM in NetSuite 2026.1?
Features marked as 'Required' are essential for the proper functioning of Field Service Management, meaning enabling them is mandatory to ensure smooth operations.
What should I do if a feature is marked as 'Not Tested' with FSM?
If a feature is marked as 'Not Tested' with FSM, proceed with caution as its functionality may be inconsistent. Consider testing thoroughly in a sandbox environment before enabling it in production.

Weekly Update History (1)

Field Service Managementupdated

Updated Employee Features under Compatibility with NetSuite Features to remove support for Time Tracking for CRM.

View Oracle Docs
Source: Compatibility — Oracle NetSuite Help Center. This article was generated from official Oracle documentation and enriched with additional context and best practices.

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