Generative AI Feature Availability...

Generative AI features in NetSuite are influenced by several key factors that determine their availability in your account. Understanding these factors is crucial for administrators and developers to optimize their use and ensure compliance with regional settings and user permissions.

What Factors Affect Generative AI Feature Availability?

The following factors can affect whether generative AI features are available in your NetSuite account:

Oracle Cloud Infrastructure Setup: Is the Generative AI service configured for your NetSuite region?
Language Support: What languages are supported by the large language models (LLMs) utilized by NetSuite features?
Account Settings: How is your company's NetSuite account configured?
User Role and Permissions: What roles and permissions do you have that may affect access?

Regional and Language Availability

Below are tables detailing the regional and language availability for various generative AI features in NetSuite:

Enriched Bank Data

NetSuite Feature	Regional Availability	Language Availability	Other Factors
Enriched Bank Data	Everywhere	All system-supported NetSuite languages	- Enabled by default.<br>- Applies only to bank transaction imports for matching and reconciliation.<br>- Requires relevant permissions for accessing the Match Bank Data page and importing bank data.

Subject to a per-run limit of 10,000 transactions per reconciliation rule run.

Other Generative AI Features

NetSuite Feature	Regional Availability	Language Availability	Other Factors
Intelligent Bill Capture	United States	English	- Currently limited to certain accounts in US data centers.
NetSuite Expert in SuiteAnswers	Everywhere	English	- Enter three words to activate this feature in SuiteAnswers.
SuiteCloud Developer Assistant	Everywhere	English	- Includes features like Prompt Studio and SuiteScript 2.1 N/llm Module.
Narrative Insights Overview	Everywhere	All system-supported languages	- Available in accounts upgraded to 2026.1.<br>- Not available for healthcare customers with a BAA due to HIPAA compliance pending.
Audit Summarization	-	All system-supported languages	- Feature of Compliance 360 SuiteApp.
NetSuite CPQ AI Assistant	Australia, Brazil, Canada, Hong Kong, Japan, Mexico, New Zealand, Philippines, Singapore, UAE, UK, US	English	- Available only in non-production accounts for initial release.<br>- Requires NetSuite CPQ Configurator SuiteApp.

Who This Affects

Administrators: Manage permissions and feature enablement.
Developers: Implement and utilize generative AI features within SuiteApps.
Finance Teams: Engage with enriched bank data and intelligent bill capture for improved accuracy in financial operations.

Key Takeaways

Generative AI features in NetSuite are contingent upon account, regional, and language settings.
Important features include Enriched Bank Data and Intelligent Bill Capture, each with specific availability and constraints.
Familiarize yourself with user roles and permissions as they play a critical role in accessing these innovative features.

Source: This article is based on Oracle's official NetSuite documentation.

Frequently Asked Questions (4)

What permissions are necessary to access the Enriched Bank Data feature in NetSuite?

To access the Enriched Bank Data feature, you need permissions to access the Match Bank Data page and to import bank data.

Can the Intelligent Bill Capture feature be used outside the United States?

Currently, the Intelligent Bill Capture feature is limited to certain accounts in US data centers and is available only in English.

Is the NetSuite CPQ AI Assistant feature available for production accounts?

No, the NetSuite CPQ AI Assistant is available only in non-production accounts during the initial release.

Are there any language restrictions for using generative AI features like Narrative Insights Overview?

Narrative Insights Overview is available in all system-supported languages, although some features like Intelligent Bill Capture are available only in English.

Generative AI Feature Availability in NetSuite