Compatibility of NetSuite Features with Field Service
Learn how NetSuite features interact with Field Service Management, including compatibility and support levels for various company features.
TL;DR
NetSuite features can have different compatibility levels with Field Service Management (FSM). Understanding these relationships is crucial for Administrators to ensure proper functionality without causing errors.
Compatibility Levels
NetSuite categorizes feature compatibility with FSM into four main classifications:
- Required: The feature must be enabled for FSM to work correctly.
- Optional: FSM operates independently of this feature; it can be enabled or disabled without affecting FSM's functionality.
- Incompatible: This feature, if enabled, will result in errors in FSM or prevent functionality.
- Not Tested: The feature's behavior with FSM is unknown as it hasn't been tested.
Support Levels
Support levels indicate how the behavior of NetSuite features applies to FSM:
- Full: The behavior applies fully to all FSM features.
- Partial: Only some behaviors affect FSM features.
- None: No integration; the feature does not impact FSM.
- Not Applicable: The feature does not interact with FSM.
Company Features Compatibility
The following table outlines various company features and their compatibility support levels with FSM:
| Feature | Compatibility | Support Level |
|---|---|---|
| Subsidiaries | Optional | Full |
| Departments | Optional | Full |
| Locations | Optional | Full |
| Classes | Optional | Full |
| Projects | Required | Full |
| Project Management | Optional | Full |
| Planned work | Optional | Full |
| Job Costing and Project Budgeting | Optional | Partial |
| Advanced Project Profitability | Not tested | None |
| Activity Codes | Optional | None |
| Advanced Project Budgets | Not tested | None |
| Multiple Units of Measure | Optional | None |
| Use Deletion Reason | Optional | None |
| Multi-Subsidiary Customer | Optional | Full |
| Advanced Numbering | Optional | None |
| Resource Allocation | Optional | Partial |
| Multi-Language | Optional | None |
| Multiple Currencies | Optional | Full |
| Inline Editing | Optional | Full |
| File Cabinet | Required | Full |
| Enhanced File Security | Optional | None |
| IP Address Rules | Not tested | Not applicable |
| Mobile Push Notification | Not tested | None |
This information is crucial for ensuring that your configurations do not conflict, leading to a smoother operational experience with FSM.
Who This Affects
- Administrators: Responsible for enabling and configuring features.
- Developers: May need to consider feature compatibility during development.
- Field Service Management Users: Could experience functionality issues based on feature configurations.
Key Takeaways
- Understanding feature compatibility with Field Service Management is key to avoiding errors.
- Different levels of support indicate how features will behave in relation to FSM.
- Keep track of which features are required, optional, or incompatible when configuring your setup.
Source: This article is based on Oracle's official NetSuite documentation.
Frequently Asked Questions (4)
Does feature compatibility in NetSuite 2026.1 apply to all NetSuite editions?
What happens if I enable an 'Incompatible' feature with Field Service Management?
How can I determine if a feature is required for FSM in NetSuite 2026.1?
What should I do if a feature is marked as 'Not Tested' with FSM?
Weekly Update History (1)
Updated Employee Features under Compatibility with NetSuite Features to remove support for Time Tracking for CRM.
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