Managing the Oracle Simphony Connector in NetSuite

TL;DR

This article explains how to configure and manage the Oracle Simphony connector in NetSuite, focusing on order settings and mapping configurations. Proper setup is essential for effective order management across platforms.

What is the Oracle Simphony Connector?

The Oracle Simphony Connector is an integration tool that facilitates communication between Oracle Simphony and NetSuite, allowing seamless order processing. This connector is particularly useful for businesses in the hospitality sector looking to streamline operations.

How to Configure Simphony Connector Settings

To successfully establish a connection with the storefront and manage your orders efficiently, you must configure various settings within the Simphony connector.

Configuring Default Discount Settings

To set default discount settings in the Simphony connector, follow these steps:

1. Log in to Farapp.
2. Navigate to Simphony > Settings > Orders.
3. Enter the NetSuite Internal Id in the Discount settings subtab.
4. Click Save.

Configuring NetSuite SKU Field

To ensure correct mapping of products between the systems, configure the NetSuite SKU field as follows:

1. Log in to Farapp.
2. Go to Simphony > Settings > Orders.
3. In the General settings subtab, input the NetSuite SKU field id.
4. Click Save.

Adding Mappings in Simphony Connector

Proper mappings are crucial for tracking orders in NetSuite. You can map locations and payment methods to enhance the order tracking experience.

Adding Location Mapping

To add location mapping in the Simphony connector:

1. Log in to Farapp.
2. Navigate to Oracle Simphony > Mappings > Orders.
3. In the Order subtab, click Add Row to open the NetSuite Mapping window.
4. Select Location from the NetSuite Field list.
5. Click Add Mapping and then Close.
6. Verify that the Location row appears at the bottom of the Order Mappings page.
7. Click Save.

Adding Payment Mapping

Follow these steps to map payment methods:

1. Log in to Farapp.
2. Go to Oracle Simphony > Mappings > Orders.
3. In the Payment subtab, add a new payment method in the left column.
4. From the dropdown in the right column, select the corresponding NetSuite payment method.
5. Click Save.

This mapping will apply to current and future orders that utilize the specified payment method.

Who This Affects

• Administrators: Responsible for setting up and maintaining the connector.
• Developers: May need to integrate or customize the connector as per business needs.
• Finance Teams: Will benefit from improved tracking of transactions between systems.

Key Takeaways

• The Oracle Simphony connector enhances order management through integration with NetSuite.
• Configuration of discount and SKU settings is essential for effective operation.
• Mapping locations and payment methods improves order tracking.

Source: This article is based on Oracle's official NetSuite documentation.