Protected Actions in Ask Oracle: New Feature in NetSuite 2026.2

TL;DR: Starting in NetSuite 2026.2, Ask Oracle introduces a feature called Protected Actions, which requires user approval for actions that can alter data or processes. This enhancement ensures users are informed and can review actions before they proceed, improving overall control and security during interactions with the AI.

What are Protected Actions?

Protected Actions in Ask Oracle refer to any actions that could modify data or continue processes requiring user review. When such an action is initiated, Ask Oracle will pause and prompt the user for approval before proceeding.

How Do Protected Actions Work?

When a protected action is triggered:

• Ask Oracle displays details about the proposed action, ensuring the user understands what will occur.
• The user has the option to approve or decline the action.

Approval Process

To allow the action:

• Click the approval control provided within Ask Oracle.

To stop the action:

• Click the decline or cancel control.

Important Considerations

Before responding to the prompt, users should carefully review the information presented. If a user declines the action or fails to respond within the allowed time, or if they leave the session, the action will not be completed. In such cases, if the user still requires assistance, they must initiate the request again.

Who This Affects

• Administrators: Need to understand how approvals work for compliance.
• Users: Will benefit from greater control over actions performed by Ask Oracle.

Key Takeaways

• Protected Actions enhance user control by requiring approval for data-modifying tasks.
• Users are presented with clear options to approve or decline actions.
• Unresponsive users can restart requests if they miss the opportunity to approve an action.