Select Supported Touch Points in...

TL;DR: Selecting supported touch points for SuiteScript (SSP) applications is crucial for customizing various web store interactions. This process enables developers to connect specific functionalities like logins and checkouts to their custom scripts, enhancing user experiences.

What Are Supported Touch Points?

Supported touch points can include actions like Log In, Log Out, Proceed to Checkout, Register, View Cart, View Customer Center, and View Homepage. Each of these touch points can be linked to specific custom scripts using the .ssp files uploaded to the file cabinet.

How to Select Supported Touch Points

To select supported touch points on an SSP application, follow these steps:

Navigate to Commerce > Hosting > SSP Applications.
Click Edit next to the relevant SSP application.
Go to the Supported Touch Points subtab.
In the Name column, select each touch point you want to enable. The Entry Page column will display the URL linked to the selected touch point.
In the Entry Page field, you can enter or select the appropriate page associated with the chosen touch point.
Additionally, specify any URL parameters that may be necessary for your configuration.

Important Notes:

When using reference implementations, the default supported touch points will be displayed automatically.
If the website preference is set to Password Protect Entire Site, the Log In touch point must have an associated .ssp file; other file types like HTML will not function in this context.

Linking Touch Points to Domains

After selecting the supported touch points, you can link your SSP application to a specific website or domain. It's essential to ensure proper connection, allowing the custom scripts to operate as intended.

Removal of Touch Points

If you need to remove touch points, you can do so from both the website setup page and the domain records, in addition to the SSP application record. Here are general steps for removal:

Go to the Website List in Commerce and access the Touch Points subtab to remove touch points linked to a website.
Access the Domains page in Commerce for domain-linked touch points and follow similar steps.
In the SSP application record, simply edit the Supported Touch Points subtab and remove the desired touch points. Note that removing a touch point from the SSP application will also remove it from the website setup page.

Key Takeaways

Supported touch points allow customization of user interactions on web stores.
Essential steps to select and configure these touch points include editing the SSP application and linking them to websites.
Touch points can be managed and removed from various records within NetSuite.

Source: This article is based on Oracle's official NetSuite documentation.

Frequently Asked Questions (4)

Do I need to use .ssp files for touch points if my website is password protected?

Yes, if the website preference is set to 'Password Protect Entire Site', the Log In touch point must have an associated .ssp file. Other file types like HTML will not function in this context.

Can I customize which touch points are enabled for my SSP application?

Yes, you can customize enabled touch points by navigating to the SSP application's Supported Touch Points subtab and selecting the desired touch points in the Name column.

How do I associate specific domains with selected touch points?

After selecting supported touch points, you can link your SSP application to a specific website or domain, ensuring the custom scripts operate as intended.

What should I do if I need to remove a touch point from both the website and domain records?

You can remove touch points from the website setup page under the Touch Points subtab, from the domain page in Commerce, and by editing the Supported Touch Points subtab in the SSP application record.

Select Supported Touch Points in SuiteScript Applications