Sending Products to Marketplace or Cart in NetSuite

Sending products from NetSuite to various marketplaces or shopping carts is essential for maintaining accurate inventory and synchronizing order data. This article outlines the manual testing procedures and steps required to successfully send products using the NetSuite Connector.

How Do You Test Order Sync?

To test the order sync process, you first need to retrieve the order into NetSuite Connector and then send it to NetSuite. Here’s how to do that:

Steps to Send an Order to NetSuite:

1. Go to Data Flows > Orders.
2. Select the Orders tab.
3. Locate the order to send to NetSuite; it should be highlighted in blue with a status of either In FarApp (Automatic Sync Disabled) or Order Pending Posting to NetSuite.
4. Click the pencil icon on the respective order line.
5. Optionally, click Show Order Mapping to view what will be sent.
6. Click Post Order to NetSuite.

The order’s status will then change to Posting in Progress. Once posted, it updates to either Complete for cash sales or Order Posted Waiting For Shipment for sales orders. An error message will display if the posting fails.

How Is Fulfillment Sync Tested?

Before testing fulfillment sync, ensure you’ve sent the order to NetSuite and fulfilled it there. Follow these steps to retrieve and send fulfillment information:

Steps to Retrieve Fulfillment Information:

1. Go to Data Flows > Orders.
2. Identify the order with a status of Order Posted Waiting For Shipment.
3. Click the pencil icon and select Upload Shipment from NetSuite.

If successful, the order status updates to Complete; otherwise, any error details will be displayed.

How to Test Price and Quantity Sync?

Confirm that your mappings for price and quantity are correct to successfully complete this test. Ensure the Flag field is set to Add/Update Item in NetSuite.

Steps to Pull the Product into NetSuite Connector:

1. Navigate to Data Flows > Products.
2. Click Retrieve to open the product retrieval dialog.
3. Enter the product SKU or internal ID in the corresponding field.
4. Click Retrieve to add the product to your dashboard.

Sending the Product to Marketplace or Cart

Once the product is pulled into NetSuite Connector, follow these steps to send it:

Steps to Send the Product:

1. Go to Data Flows > Products.
2. Find your product that has a status of either In FarApp (Automatic Sync Disabled) or Product Updates Scheduled to Post to X, where X is your specific marketplace or cart.
3. Optionally, preview the data to be synced as outlined in the related documentation.
4. Click the pencil icon associated with the product.
5. Select Update Inventory and Price on X.

The product status changes to Posting in Progress and will update post-sync accordingly. Successful postings will change the status to Product Synced to X.

What Is Full Product Sync Testing?

Full product sync requires category mapping along with at least one additional field configured. To conduct this sync, ensure you follow the designated setup steps.

Steps for Testing Matrix Items:

Matrix items require additional steps compared to standalone products:

1. Set the Flag correctly for both parent and child items to ensure correct posting.
2. Pull the parent item into NetSuite Connector.
3. Post the parent item, as child items will automatically be included.

These processes verify the synchronization from NetSuite to various marketplaces effectively, aiding in robust inventory management.

Related Topics

• NetSuite Connector Sync Tests
• NetSuite Connector Order and Fulfillment Sync Tests

Key Takeaways

• Understand the steps to sync orders, fulfillments, and products to various marketplaces.
• Ensure correct mapping of categories, prices, and quantities for successful syncing.
• Test matrix item postings accurately by properly configuring parent and child items.

Source: This article is based on Oracle's official NetSuite documentation.