SuiteCommerce Email Domains Blocklist Flow

The SuiteCommerce Email Domains Blocklist Flow enables robust handling of customer email addresses during registration or checkout. This flow ensures that businesses can maintain security and prevent fraud while interacting with their customers.

How Does the Email Domains Blocklist Flow Work?

Here’s a step-by-step breakdown of what occurs after a customer enters their email address:

1. Email Entry: A customer inputs their email address in a registration or checkout form on your website.

2. Validation Checks: The email undergoes validation:

   • Format Validation: The system checks that the email format is correct. An invalid email, such as customer@example, results in a prompt advising of the need to enter a valid email.
   • Blocklist Check: If the email belongs to a blocked domain, the customer receives a message indicating they must provide a different email address.

3. Email Verification (if enabled): If you have enabled SuiteCommerce Email Verification, a verification code is sent to those email addresses that clear the blocklist check. This verification ensures the email address is genuine. More information can be found in the relevant documentation on SuiteCommerce Email Verification.

4. Registration or Checkout: If the email domain doesn't appear on the blocklist and verification is completed (if it's enabled), the customer can proceed with their registration or checkout.

Benefits of Using Email Verification

Implementing SuiteCommerce Email Verification alongside the blocklist provides several advantages:

• Confirms customer email addresses before account initiation.
• Prevents bots and unauthorized registrations or orders.
• Supports configurable code expiration and resend intervals.
• Improves reliable communication with customers.

This flow is crucial for enhancing customer trust and streamlining the user experience in your web store.

Who This Affects

• Administrators: Responsible for configuring email domain blocklist settings.
• Developers: Need to integrate these checks into the website’s design and functionality.
• E-commerce Managers: Oversee customer interactions and database integrity.

Source: This article is based on Oracle's official NetSuite documentation.