Supported Amazon Orders — NetSuite Changelog

NetSuite Connector effectively handles three types of Amazon orders through its Order Sync feature. Understanding how these order types are processed is vital for merchants utilizing Amazon's platform. Here’s a breakdown of each order type and its integration with NetSuite:

What Are the Types of Amazon Orders?

Fulfillment by Amazon (FBA) Orders

FBA orders are handled entirely by Amazon. The merchant sends their inventory to Amazon's warehouse, and once the order status is updated to 'shipped', the order is imported to NetSuite Connector. These orders are posted as Cash Sales, ensuring immediate inventory commitment in NetSuite, which helps maintain accurate inventory levels.

Merchant Fulfilled Network (MFN) Orders

Unlike FBA, MFN orders require the merchant to manage fulfillment in-house. After the order is paid in Amazon, it imports to NetSuite as a Sales Order. Inventory commitment usually occurs after the Sales Order reaches 'Pending Fulfillment' status. Merchants must then fulfill and ship the order through NetSuite, with tracking information synced back to Amazon after the shipment.

Seller Fulfilled Prime (SFP) / MFN Prime Orders

SFP orders combine features from both FBA and MFN. They allow products to be listed as Prime eligible while giving merchants control over fulfillment. These orders are imported as Sales Orders after payment and are marked as 'Complete' in NetSuite, given that tracking information is already managed by Amazon upon shipping label purchase.

Conclusion

Properly managing these order types is crucial for maintaining efficiency and accuracy within inventory and sales processes. Utilizing the NetSuite Connector allows merchants to maintain synchronization between their Amazon operations and NetSuite, facilitating effective order management.

Note: For detailed guidelines on managing orders, refer to the specific topics about using the Amazon Connector in NetSuite Connector documentation.

Key Takeaways

FBA Orders: Imported as Cash Sales after being shipped by Amazon.
MFN Orders: Fulfilled by merchants and imported as Sales Orders post-payment.
SFP Orders: Operate like MFN but are marked Complete right after syncing due to Amazon's tracking management.

Frequently Asked Questions (4)

Does the NetSuite Connector handle FBA orders differently than MFN orders?

Yes, FBA orders are imported as Cash Sales once they are shipped by Amazon, ensuring immediate inventory commitment. MFN orders are imported as Sales Orders and require fulfillment by the merchant.

What step do MFN orders need to reach before inventory commitment in NetSuite?

MFN orders require the Sales Order to reach 'Pending Fulfillment' status before inventory commitment occurs.

How are SFP orders managed differently in NetSuite compared to standard MFN orders?

SFP orders are imported as Sales Orders and marked as 'Complete' immediately due to the tracking information being managed by Amazon upon shipping label purchase.

Are there any special considerations for importing MFN orders into NetSuite?

For MFN orders, merchants must manage the fulfillment in-house and ensure tracking information is synced back to Amazon after shipment.