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Supported Browsers for Commerce Websites in NetSuite

Learn which browsers and operating systems are supported for NetSuite Commerce websites, including tips for optimal performance.

·2 min read·1 views·View Oracle Docs

TL;DR Opening

This article outlines the supported browsers and operating systems for NetSuite Commerce websites. Understanding these requirements is crucial for ensuring a seamless user experience when accessing Commerce sites.

Supported Browsers for Commerce Websites

The following are the supported browsers and platforms for accessing Commerce websites:

BrowserPlatform
Google Chrome 95 and laterWindows 7, Windows 8.x, iOS 13 and later, Android, Mac OS 10.15 and later
Microsoft Edge (Chromium-based)Windows 7, Windows 8.x, Windows 10
Mozilla Firefox 95 and laterWindows 7, Windows 8.x, Windows 10, Windows Vista, Mac OS 10.15 and later
Safari 13.1 and laterMac OS 10.15 and later, iOS 13 and later

Important Considerations:

  • PayPal Payment Systems Access:

    • Ensure that users are on a browser that supports TLS 1.2. Browsers without TLS 1.2 enabled cannot access PayPal payment systems, and as a result, the PayPal page will not load.

  • Deprecated Support for Internet Explorer:

    • As of the 2022.1 release, SuiteCommerce and SuiteCommerce MyAccount no longer support Internet Explorer 11 and earlier versions. Previous versions of SuiteCommerce Advanced continue to support IE 11, but that will change for SCA version 2022.1 and later.

Considering browser compatibility is essential for the smooth operation of Commerce websites. It is advisable to encourage users to utilize supported browsers to ensure access to all features and prevent security issues from unsupported configurations.

Additionally, to maintain an optimal experience, users should keep their browsers updated to the latest version whenever possible.

Key Takeaways

  • Supported browsers include Google Chrome, Firefox, Microsoft Edge, and Safari.
  • Ensure TLS 1.2 is enabled to access PayPal payment systems.
  • Internet Explorer 11 and earlier versions are no longer supported for SuiteCommerce starting in the 2022.1 release.

By following these guidelines, administrators and developers can ensure that their Commerce websites function reliably across supported platforms.

Frequently Asked Questions (4)

Which versions of Google Chrome are supported for NetSuite Commerce websites?
NetSuite Commerce websites support Google Chrome versions 95 and later on Windows 8.x, Windows 7, iOS 13+, Android, and Mac OS 10.15+.
Do I need to enable TLS 1.2 for my NetSuite Commerce site to process PayPal payments?
Yes, TLS 1.2 must be enabled in the browser settings to access PayPal payment systems on NetSuite Commerce sites.
Is Internet Explorer 11 supported for SuiteCommerce Advanced in release 2022.1?
No, Internet Explorer 11 is not supported for SuiteCommerce Advanced starting from the 2022.1 release.
What are the browser limitations for Safari when using NetSuite Commerce websites?
For NetSuite Commerce websites, Safari is supported starting from version 13.1 on Mac OS 10.15+ and iOS 13.
Source: Supported Browsers for Commerce Websites — Oracle NetSuite Help Center. This article was generated from official Oracle documentation and enriched with additional context and best practices.

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