Supported Browsers for Commerce...

Commerce websites in NetSuite have specific browser support requirements that differ from those for the overall NetSuite application. Ensuring compatibility is essential for optimal performance and security.

Which Browsers are Supported?

NetSuite Commerce websites are currently supported in the following browsers and operating systems:

Browser	Platform
Google Chrome 95 and later	Windows 8.x, Windows 7, iOS 13+, Android, Mac OS 10.15+
Microsoft Edge (Chromium-based)	Windows 10, Windows 8.x, Windows 7
Mozilla Firefox 95 and later	Windows 10, Windows 8.x, Windows 7, Windows Vista, Mac OS 10.15+
Safari 13.1 and later	Mac OS 10.15+, iOS 13+

Important Browser Limitations

PayPal Payment Systems

To access PayPal payment systems, the browser must support Transport Security Layer (TLS) 1.2. If a user attempts to use a non-compliant browser, the PayPal page will not load. Users should ensure they are using a browser with TLS 1.2 enabled in their settings.

Internet Explorer 11 and Earlier Not Supported

As of the 2022.1 release:

SuiteCommerce does not support Internet Explorer 11 (IE 11) and earlier.
SuiteCommerce MyAccount also disallows the use of IE 11 and earlier.
SuiteCommerce Advanced (SCA): Previous versions continued to support IE 11, but SCA version 2022.1 and later do not.

Ensuring the correct browser usage is vital for harnessing the full capabilities of your NetSuite Commerce website and maintaining secure transactions, especially with integrated payment systems like PayPal.

Key Takeaways

Supported browsers include Chrome, Edge, Firefox, and Safari with specific version criteria.
TLS 1.2 must be enabled for PayPal transactions to function properly.
Internet Explorer 11 and earlier are not supported for various SuiteCommerce applications starting from the 2022.1 release.

Frequently Asked Questions (4)

Which versions of Google Chrome are supported for NetSuite Commerce websites?

NetSuite Commerce websites support Google Chrome versions 95 and later on Windows 8.x, Windows 7, iOS 13+, Android, and Mac OS 10.15+.

Do I need to enable TLS 1.2 for my NetSuite Commerce site to process PayPal payments?

Yes, TLS 1.2 must be enabled in the browser settings to access PayPal payment systems on NetSuite Commerce sites.

Is Internet Explorer 11 supported for SuiteCommerce Advanced in release 2022.1?

No, Internet Explorer 11 is not supported for SuiteCommerce Advanced starting from the 2022.1 release.

What are the browser limitations for Safari when using NetSuite Commerce websites?

For NetSuite Commerce websites, Safari is supported starting from version 13.1 on Mac OS 10.15+ and iOS 13.

Supported Browsers for Commerce Websites in NetSuite