System Notes v2 for Promotion and Coupon Codes in NetSuite 2026.1

TL;DR Opening

Starting in NetSuite 2026.1, the System Notes v2 framework allows for detailed logging of changes to promotion code and coupon code records. This update enhances the ability to audit these records, providing clear insights into modifications made.

What’s New

NetSuite has implemented the System Notes v2 feature specifically for promotion code and coupon code records, identified under the following record IDs:

• Promotion Code: promotioncode
• Coupon Code: couponcode

Accessing System Notes

Changes made to these records are logged exclusively through the System Notes v2 Workbook, as the typical System Notes tab is not available for these promotions and coupons. To view the details:

1. Utilize the System Notes v2 Workbook, which aggregates the change history for the relevant records.
2. This workbook allows users to filter and analyze the records effectively, ensuring that complex changes can be traced and understood.

Features of the System Notes v2 Workbook

• Recorded details include the date, time, user, and type of change made.
• Changes made are immutable, providing a reliable audit trail.
• System notes are captured for both standard and custom records.

User Permissions

To successfully access the system notes:

• You must be granted the appropriate permissions for the records in question.
• An additional permission is required to see system notes only related to your own changes.
• Administrators can query all system notes data for complete oversight.

Who This Affects

This update is critical for:

• Administrators: Oversee changes for compliance and audit purposes.
• Accountants: Ensure accurate tracking of promotional activity impacting financial reporting.
• Developers: Integrate system notes functionality within custom workflows and user interfaces.

Key Takeaways

• System Notes v2 provides enhanced logging for promotion and coupon codes in NetSuite 2026.1.
• Changes are only accessible through the System Notes v2 Workbook, not via the standard tab.
• Immutable records ensure reliability in auditing.
• User permissions affect who can view and interact with these system notes.