Taking Your Website Offline for Maintenance in NetSuite

Taking your website offline for maintenance enables you to perform necessary updates, such as modifying images, adding banners, or editing product descriptions. Displaying a custom maintenance page helps maintain your brand's identity during downtime. If no custom content is uploaded, a generic maintenance page will appear instead.

Setting Up Your Custom Maintenance Content

Before taking your website offline, ensure that you have prepared a custom maintenance page. For detailed instructions on creating and uploading your maintenance content, refer to the section on Custom Maintenance Folder and Content.

How to Take Your Website Offline for Maintenance

1. Navigate to Commerce > Websites > Website List.
2. Select Edit next to the site you wish to take offline.
3. Check the Take Website Offline for Maintenance box.
4. Click Save.

Once the website is offline, visitors will be redirected to a URL on your web store domain (e.g., https://example.com/website-temporarily-unavailable). Here, they will see either your custom maintenance content or NetSuite's default maintenance page if no custom content has been added.

Important Notes

• While the Take Website Offline for Maintenance option is active, the search index cannot be rebuilt. Any attempts to rebuild the search index will remain pending until the website is brought back online. For more details on managing the search index, refer to Search Index Overview.

How to Bring Your Website Back Online

1. Go to Commerce > Websites > Website List (Administrator).
2. Click Edit next to your site.
3. Uncheck the Take Website Offline for Maintenance box.
4. Click Save.

Your website will be restored for public viewing, and customers will access your Commerce web store again.

Related Topics

• Website Deletion and Inactivation
• Deleting a Website
• Making a Website Inactive
• Custom Maintenance Folder and Content
• Differences between Deleting, Inactivating, and Taking a Website Offline

Source: This article is based on Oracle's official NetSuite documentation.

Key Takeaways

• Taking a website offline for maintenance helps update content without disrupting customer access.
• You can create custom maintenance content to maintain brand presence during downtime.
• Search index rebuilds are halted while the website is offline.
• Restoring website access is a simple process through the website list options.