Testing Order Sync Procedures in NetSuite Connector

The manual testing procedures for order synchronization in NetSuite Connector include ensuring successful data flow for order sync, fulfillment sync, price and quantity sync, and full product sync. Proper testing ensures that data between your storefront and NetSuite remains accurate and up-to-date.

How Do You Test Order Sync?

To begin testing order sync, first retrieve the order into NetSuite Connector. You can refer to the documentation on Importing Orders from the Storefront in NetSuite Connector for detailed instructions.

Steps to Send an Order to NetSuite:

1. Navigate to Data Flows > Orders.
2. Click the Orders tab.
3. Identify the order you wish to send to NetSuite. The order should appear with a blue status indicating either In FarApp (Automatic Sync Disabled) or Order Pending Posting to NetSuite.
4. Click the pencil icon on the order line.
5. (Optional) Click Show Order Mapping to review what will be sent to NetSuite.
6. Click Post Order to NetSuite.
   • At this point, the status of the order will update to Posting in Progress. After this process, if successful, the dashboard will show the status as Complete when sent as cash sales or Order Posted Waiting For Shipment if sent to sales orders. In case of an error, an error message will be displayed on the dashboard.

How Is Fulfillment Sync Tested?

After successfully sending an order to NetSuite and fulfilling it, manually retrieve fulfillment information:

Steps to Retrieve Fulfillment Information:

1. Go to Data Flows > Orders.
2. Locate the order you want the fulfillment for, which will show a status of Order Posted Waiting For Shipment.
3. Click the pencil icon on the order line, then select Upload Shipment from NetSuite.
   • NetSuite Connector will retrieve the fulfillment data and send it back to the marketplace or cart. If successful, the order status will change to Complete; otherwise, an error will appear.

How Do You Conduct Price and Quantity Sync Testing?

Ensure your mappings are correctly set for price and quantity sync tests. For more information, see:

• The required Category field in Mapping NetSuite Connector Test Products
• The price and quantity fields in Mapping Inventory and Price for NetSuite Connector Test Products

To execute the synchronization test for an item, the Flag field in NetSuite must be set to Add/Update Item.

Steps to Pull the Product into NetSuite Connector:

1. Navigate to Data Flows > Products.
2. Click the Retrieve button.
3. In the Product SKU or Internal ID field, input the SKU or internal ID of the product.
4. Click Retrieve.
   • The product will then be added to the Products dashboard.

How to Send the Product to Marketplace or Cart:

1. Go to Data Flows > Products.
2. Find the desired product in the list, which should be blue and show a status of either In FarApp (Automatic Sync Disabled) or Product Updates Scheduled to Post to X (where X is the specified marketplace or cart).
3. (Optional) Review the data that NetSuite Connector will sync by checking Viewing Product Mapping in NetSuite Connector.
4. Click the pencil icon on the product line.
5. Click Update Inventory and Price on X.
   • The product's status will now be Posting in Progress. Post completion, if successful, the status will update to Product Synced to X. An error will be displayed if the posting fails.

How Is Full Product Sync Tested?

For a successful full product sync, ensure a category mapping and at least one additional field are configured correctly. Refer to the topics on:

• The required Category field in Mapping NetSuite Connector Test Products
• Price and quantity fields in Mapping Inventory and Price for NetSuite Connector Test Products
• Other mappings in Mapping Required and Optional Fields for Product Sync

How Do You Test Matrix Items?

Testing matrix items involves several additional steps. Note that these steps are not applicable for price and quantity sync:

1. Set the Flag field correctly for both parent and child items (to post both, use Add/Update Item; to post children individually, use Post Children as Standalone for parent and Add/Update Item for child).
2. Manually pull the parent item into NetSuite Connector.
3. Post only the parent item to your marketplace or cart, which will also automatically include child items.

Key Takeaways:

• Proper testing of order sync in NetSuite Connector ensures seamless integration between storefronts and NetSuite.
• Fulfillment and pricing synchronization requires attention to detail in mapping and status checks.
• Matrix items require specific settings for effective posting, differentiating them from regular items.