Unarchiving Orders in NetSuite Connector How-To Guide

Removing orders from the archive in NetSuite Connector is essential for maintaining accurate order visibility. Orders are archived automatically after 120 days to save space and keep the focus on recent transactions. While archived orders are still stored in the system, they won't appear in the order dashboard unless a specific search is performed.

How Can You Remove an Order from Archive?

To successfully remove an order from the archive, follow these straightforward steps:

1. Log in to app.farapp.com.
2. Select the desired connector and relevant account.
3. Navigate to Data Flows > Orders.
4. In the Search field, type the order number you wish to unarchive and press Enter.
   • The order will display in the results list.
5. Click the pencil icon in the Action column and choose Unarchive.

Note: In some cases, NetSuite Connector may automatically unarchive an order when certain processes are conducted. For example, if an order older than 120 days is refunded, it could be automatically removed from the archive to synchronize the refund accurately.

By following these steps, you can ensure that you maintain necessary oversight on older orders that may still require management or follow-up actions.