Unlinking Intercompany Cross Charge Journals in NetSuite

When managing intercompany cross charge journals in NetSuite, scenarios often arise where you need to unlink these journals due to changes in accounting periods or reconciliation requirements. Previously, unlinking cross charge journals, especially after they've been cleared by another, required assistance from NetSuite Customer Support. However, recent updates empower users to perform this task independently within open accounting periods.

How to Unlink Cross Charge Journals

To streamline the process of unlinking intercompany cross charge journals, follow these steps:

1. Navigate to the Cross Charge Workbench.
2. Locate the Actions menu.
3. Choose Unlink Cross Charge Self Payments.

This action detaches the cross charge relationship and reinstates the transactions to their original, unlinked state. This flexibility is crucial for those looking to delete or regenerate cross charge journals without external intervention.

Detailed Steps for Individual Journals

For more granular control, or if you encounter the error stating "Cross Charge Journal can't be deleted because of related payments," you can unlink payments individually:

• Go to the Message Log subtab on the Cross Charge Workbench.
• If prompted, review payments in certain journals and head to the Payments subtab.
• Click the link to access the relevant payment.
• On the Payment page, click Edit.
• Within the Apply subtab, uncheck the box next to the cross charge journal.
• Save the changes and repeat for each relevant journal.

Best Practices and Considerations

• Best Practice Advice: Finish the cross-charging process completely before applying payments.
• Avoid using intercompany journals for payment; instead, use customer and bill payment transactions.
• In cases where closed-period journals are linked to open-period ones, only the open-period journal will be unlinked. Journals in closed periods remain uneditable.

Key Takeaways

• Recent enhancements in NetSuite allow users to unlink cross charge journals in open accounting periods without customer support.
• Always unlink with caution, ensuring the processes are finalized before adjusting transaction links.
• Utilize the appropriate payment methods to avert future issues with journal deletions.

By understanding and leveraging these features, you can maintain a more flexible and responsive approach to financial management within NetSuite.