Concurrency Governance Limits in NetSuite SuiteCloud

Concurrency governance limits are determined by NetSuite service tiers and SuiteCloud Plus licenses, impacting integration performance.

·3 min read·2 views·View Oracle Docs

Concurrency governance limits are critical for managing the performance and scalability of integrations within NetSuite. The limits on concurrent requests vary based on the service tier your account is on and the number of SuiteCloud Plus licenses you hold. Understanding these limits will help you optimize your integrations and ensure they meet your operational needs.

How Are Governance Limits Determined?

The base limit for concurrent requests in a NetSuite account changes depending on the service tier. Each SuiteCloud Plus license adds additional capacity to this limit. Here’s a breakdown:

Service Tier Limits

The following table illustrates the base limits associated with each service tier and the impact of acquiring SuiteCloud Plus licenses:

Service TierAccount Base LimitDescription
Shared5Smallest capacity for integration.
Tier 115Standard integration capacity.
Tier 220Higher integration capacity.
Ultimate20Maximum limit for integrations.

For example, if you are on Service Tier 1 with five SuiteCloud Plus licenses, your total limit for concurrent requests would be calculated as follows:

  • Base Limit: 15
  • Plus Licenses: 5 × 10 = 50
  • Total Limit: 15 + 50 = 65

This scaling helps organizations plan their account setup according to their integration needs, particularly when scaling up operations or handling more extensive transactions.

Example Adjustments Based on Service Tier Changes

As of June 2020, the service tiers for new contracts have evolved:

New Service TierAccount Base Limit
Standard5
Premium15
Enterprise20
Ultimate20

For those on the Ultimate service tier with five SuiteCloud Plus licenses, the limit for your concurrent requests would be:

  • Base Limit: 20
  • Plus Licenses: 5 × 10 = 50
  • Total Limit: 20 + 50 = 70

Important Notes

  • For development and partner accounts, the base limit remains fixed at 5, regardless of the number of SuiteCloud Plus licenses held.
  • You can find your account's concurrency limit by navigating to Setup > Integration > Integration Management > Integration Governance within NetSuite.

Being aware of these limits is essential when planning API calls and integration workflows to avoid violations that could hinder operations.

Who This Affects

  • Administrators: Need to configure settings to manage integrations effectively.
  • Developers: Must design applications considering these governance limits to avoid performance issues.
  • System Architects: Should strategize on optimal use of resources based on limits.

Key Takeaways

  • Governance limits are based on service tiers and SuiteCloud Plus licenses.
  • Each SuiteCloud Plus license provides an additional capacity of 10 concurrent requests.
  • Development accounts have fixed concurrency limits that do not scale.
  • Understanding these limits helps optimize integration strategies and performance.

Source: This article is based on Oracle's official NetSuite documentation.

Frequently Asked Questions (4)

How do SuiteCloud Plus licenses affect concurrency governance limits in NetSuite?
Each SuiteCloud Plus license adds 10 additional concurrent requests to your base concurrency limit. This allows for greater integration performance as more licenses are added.
Do development and partner accounts in NetSuite get the same concurrency governance limits as standard accounts?
No, development and partner accounts have a fixed base limit of 5 concurrent requests, regardless of the number of SuiteCloud Plus licenses held.
How can I find out my current concurrency governance limits in NetSuite?
You can view your account's concurrency limit by navigating to Setup > Integration > Integration Management > Integration Governance within NetSuite.
How are concurrency limits structured for different NetSuite service tiers?
The base concurrency limit varies by service tier: Shared accounts have a limit of 5, Tier 1 accounts have 15, while Tier 2 and Ultimate have 20. Additional SuiteCloud Plus licenses can further increase these limits.
Source: Concurrency Governance Limits Based on Service Tiers and SuiteCloud Plus Licenses Oracle NetSuite Help Center. This article was generated from official Oracle documentation and enriched with additional context and best practices.

Was this article helpful?

More in Integration

View all Integration articles →