Loop Returns Integration in NetSuite Connector 2026.1

Loop Returns Integration in NetSuite Connector 2026.1

The Loop Returns connector is now available in NetSuite Connector, facilitating a streamlined returns process for eCommerce operations. This integration specifically targets returns, refunds, and exchanges generated through Shopify and coordinated via Loop Returns, ensuring seamless data synchronization between platforms.

How Does the Loop Returns Connector Work?

The Loop Returns integration automates the creation of several refund-related records directly in NetSuite, which includes:

• Return Authorizations
• Item Receipts
• Cash Refunds

By mirroring actions taken in Shopify and Loop Returns, the integration ensures that records are accurate and up-to-date, minimizing manual data entry and the potential for discrepancies. This alignment with Shopify’s workflows simplifies the returns handling process, making it more efficient.

Contact your Account Manager to enable the Loop Returns connector within your NetSuite Connector account for enhanced eCommerce operations.

Who This Affects

• Administrators: Responsible for managing the integration and overseeing the synchronization process.
• eCommerce Managers: Utilize the integration to enhance their returns process from Shopify through Loop Returns.

Key Takeaways

• The Loop Returns connector automates the synchronization of returns and refunds in NetSuite Connector 2026.1.
• It creates essential refund records automatically, reducing manual data entry.
• Integration improves accuracy by mirroring actions in Shopify for a seamless returns workflow.

Additional Enhancements in NetSuite Connector 2026.1

Starting in NetSuite 2026.1, the Salesforce Connector has also received significant enhancements, including the ability to define mappings for NetSuite Item to Salesforce Product syncs, support for multicurrency scenarios, and a new setting for mapping values to destination picklists. Other improvements include an updated error notification process and various bug fixes to enhance overall functionality.

NetSuite Connector for Outlook Now Available

NetSuite Connector for Outlook is a Microsoft Outlook add-in that syncs emails and events from Microsoft Outlook to corresponding NetSuite records.

To use NetSuite Connector for Outlook, you need to install the Microsoft Outlook add-in. For information about using NetSuite Connector for Outlook, see Managing NetSuite Connector for Outlook.