Features Not Available for Testing in Sandbox Accounts

TL;DR Opening

Starting in NetSuite 2026.1, several features are explicitly not available for testing in sandbox accounts. Understanding these limitations is crucial for developers and administrators as they plan their testing strategies and integration workflows.

Features Not Available in Sandbox Accounts

In NetSuite, a sandbox environment is often utilized for testing and experimentation. However, specific features are restricted in this setting, impacting how users can validate functionality and discover potential issues before going live. Here’s a list of the key features that cannot be tested in sandbox accounts:

• Fax: Sending and receiving faxes directly from the platform is disabled in sandbox settings.
• Memorized Transactions: Users cannot create or test memorized transactions, which may disrupt testing financial processes or recurring entries.
• NetSuite for Outlook: Integration with Outlook is unavailable, preventing tests of this feature for users who rely on it for email and calendar functionalities linked to NetSuite.
• Outlook Integration: Similar to the above, broader Outlook integration features are not accessible.
• Payroll: The payroll module is entirely disabled in sandboxes, impacting HR testing and related transactions.

Who This Affects

This change affects various roles and modules in NetSuite, including:

• Administrators: Who manage sandbox environments and user testing phases.
• Developers: Responsible for integrating and testing application features across environments.
• HR Personnel: Who may need to validate payroll functionalities in a test environment.
• Finance Teams: Engaged in testing memorized transactions or other financial functionalities.

Key Takeaways

• Features restricted in sandbox accounts include Fax, Memorized Transactions, NetSuite for Outlook, Outlook Integration, and Payroll.
• These limitations are essential to consider for accurate testing processes and integration plans.
• Understanding what's unavailable can help streamline the testing phase before moving to production environments.