Locating Internal ID for Discount Items in NetSuite

Locating the internal ID for a discount item is crucial for accurate order processing and accounting in NetSuite. This guide will help you quickly find the internal ID necessary for setting up discount items correctly.

How to Locate the Internal ID of the Discount Item

To find the internal ID of a discount item in NetSuite, follow these steps:

1. Navigate to List > Accounting > Items.
2. In the Filters section, select Discount from the Type dropdown list.
3. Review the search results and locate your desired discount item.
4. In the Internal ID column, note the internal ID number. If you don't see the Internal ID column, you may need to adjust your NetSuite display settings. For more details on how to do this, refer to the documentation on Viewing Internal IDs in NetSuite.

Creating and Configuring a Discount Item

Before locating the internal ID, ensure that the discount item is created and configured in NetSuite. Here's how to create a new discount item:

1. Go to Lists > Accounting > Items > New.
2. Choose Discount as the type.
3. Enter a relevant SKU for sync purposes, using FARAPP_GENERIC_DISCOUNT if you want to enable auto-correction for rounding differences.
4. Set the Rate field to 1. The NetSuite connector will adjust this rate according to the discount applied in each order.
5. Check the Apply Before Sales Tax box.
6. Finally, click Save.

Note: For gift cards or gift certificates, ensure you create a distinct discount item.

Configuring Discount Settings in NetSuite Connector

To ensure correct functionality, the internal ID you've located must be configured in the NetSuite Connector:

1. Log in to your account at app.farapp.com.
2. Select the correct connector and account settings.
3. Navigate to Settings > Orders, and then go to the Discount tab.
4. In the Default Discount Item to Post to (Internal ID) field, input the internal ID discovered earlier.
5. Click Save to apply these settings.

Key Considerations

• Matching SKU values between NetSuite and storefronts is essential for accurate processing.
• Each connector may have unique settings; ensure you are accessing the correct one.
• Regularly verify the internal IDs and discount item configurations to maintain accurate order processing.

Key Takeaways

• Be sure to create and configure a discount item in NetSuite prior to locating its internal ID.
• Use the appropriate filters to find discount items efficiently.
• Keep SKU values aligned between your storefront and NetSuite to prevent discrepancies.

Source: This article is based on Oracle's official NetSuite documentation.