Narrative Insights in NetSuite — NetSuite Changelog

Narrative Insights, a new feature in NetSuite 2026.1, leverages generative AI to provide concise summaries of supported reports and records. This enables faster data interpretation and highlights key trends and anomalies, crucial for making informed business decisions.

Detailed Explanation

Narrative Insights in NetSuite 2026.1 generate AI-driven summaries that help users quickly grasp significant information from reports and records. By clicking Generate Insight within a supported report or record, users access summarized content tailored to the data's structure and context. This is a powerful tool for identifying risks, opportunities, and data gaps.

How It Works

Generate Insight: Click the feature in any supported report or record.
Insight Dialog: Displays a summary tailored to your data's structure.
Flexibility: Available in multiple languages and regions.

Configuration

The Enable Narrative Insights preference is found in AI Preferences and is enabled by default.
Administrators have the option to disable it if necessary.

Important: Verify AI-generated summaries, as they may not always be perfectly accurate. It is advisable to cross-check with the actual reports and records. NetSuite does not accept liability for the interpretation of these AI summaries. Contact NetSuite Customer Support for security or access concerns.

Who This Affects

Administrators: Can enable or disable the feature.
Data Analysts: Facilitate quicker data insights.
Business Managers: Better-informed decision-making.

Key Takeaways

Introduced in NetSuite 2026.1, Narrative Insights offer AI-driven summaries of reports and records.
Enabled by default across all regions, assisting quick identification of business opportunities and risks.
Administrators manage the feature via AI Preferences, with an option to disable if needed.
AI-generated content requires verification against original data for accuracy.

Frequently Asked Questions (4)

Do I need to enable a feature flag for Narrative Insights?

Yes, the 'Enable Narrative Insights' preference must be turned on in your account settings on the AI Preferences page. By default, this feature is enabled, but only users with an Administrator role can disable it.

Are there any prerequisites for using Narrative Insights?

To use Narrative Insights, your account must support it based on regional settings where the Oracle Cloud Infrastructure Generative AI service is activated. Additionally, your language preference must be set to English.

How does Narrative Insights work with existing reports?

Narrative Insights can generate summaries from supported and pre-approved reports or records. To determine if a report is compatible, users should refer to the Narrative Insights Overview within NetSuite.

What happens if the data quality is poor when using Narrative Insights?

The accuracy and quality of AI-generated summaries may be affected by the nuances of natural language processing, which means that the summaries might contain inaccuracies or omit details. It's essential to cross-reference these insights with the detailed data in your reports.