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AI Efficiency with Narrative Insights in NetSuite

Track and optimize Narrative Insights usage in NetSuite AI Preferences, including quotas and distinct usage types.

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NetSuite's Narrative Insights feature provides developers with valuable AI-generated insights, which can greatly enhance business processes. By default, users have a monthly quota of free usage, but unlimited access requires Oracle Cloud integration.

How to View Narrative Insights Usage

Narrative Insights usage can be crucial for tracking your AI interaction volume and is easily accessible through NetSuite. Follow these steps to monitor your usage:

  1. Navigate to Setup > Company > AI > AI Preferences in your NetSuite account.

  2. Select the Narrative Insights subtab on the AI Preferences page.

  3. Examine the Usage Table. This will display:

    • Month: The month and year of usage.
    • Usage Limit: The monthly allowance of free insights.
    • Used Quantity: Insights generated successfully during the month.
    • Type: Different types of Narrative Insights, each with separate quotas, tracked individually.

    Narrative Insights Usage Types include:

    • Case Summary: Used for Case records.
    • Pricing: Used for Inventory Item records.
    • General: Other miscellaneous types.

Note: The table remains empty until a Narrative Insight is successfully generated for the first time. A "No records to show" message appears until then.

Who This Affects

Roles and individuals affected by these insights include:

  • Administrators managing AI Preferences.
  • Developers utilizing or integrating AI-generated insights into workflows.
  • Operations Managers seeking data-driven insights for decision making.

Key Takeaways

  • Use the AI Preferences page to monitor monthly Narrative Insights usage.
  • Distinct Insight types are tracked separately in the usage table.
  • Free insights are limited per month; additional usage requires Oracle Cloud integration.
  • Usage records only appear once an insight is generated.

For comprehensive AI integration, consider configuring Oracle Cloud Credentials to unlock unlimited usage potential.

Frequently Asked Questions (4)

How do I access usage metrics for Narrative Insights in NetSuite?
To view the current month's usage metrics for Narrative Insights, navigate to Setup > Company > AI > AI Preferences in your NetSuite account. Click the Narrative Insights subtab to find the usage table displaying information about your usage limits and types of insights utilized.
What permissions are required to access Narrative Insights usage metrics?
Administrators can tailor access and permissions for users, including those in external roles such as the Customer Center or Vendor Center. Access will depend on the organization's security policies governing these roles.
Does the free usage quota for Narrative Insights reset every month?
Yes, Narrative Insights provides a limited, free usage quota that is refreshed monthly. This allows companies to try out the feature without incurring additional costs during the trial period.
What steps are needed to set up OCI credentials for unlimited usage of Narrative Insights?
To set up OCI credentials for unlimited usage, ensure you have an Oracle Cloud account and configure services such as OCI Generative AI and OCI Document Understanding. You will need to input essential details like User, Compartment, and Tenancy OCIDs into NetSuite.
Source: Viewing Narrative Insights Usage — Oracle NetSuite Help Center. This article was generated from official Oracle documentation and enriched with additional context and best practices.

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